Great staff and this time there was… Great staff and this time there was little waiting though sometimes it has been an hour's wait. Dr Le is a great Dr. The new office waiting room is much more pleasant than the ol onr but there is still no accommodation for wheelchairs.I often recommend this practice.

Disappointed Professional I had an appt at 4pm on Weds 11/26. When I arrived at 3:22, I was told my appointment was at 3pm not 4pm and was turned way with a promise that zDr. Guirguis would call in my prescriptions To my pharmacy as the next appt they could give me was weeks away. No one called in my prescriptions despite the facts told to the very angry receptionist:My husband died the prior Thursday,I had to delay his funeral for one week because it was in another state and I Couldn’t change my appointment.NowI had to delay burying him again because the medicine was not called in as promised.I have been a Hospital Administrator for 27 years and a patient of this organization for 15 years. I couldn’t be more disappointed with them and am considering changing to another Dr. Respectfully, Marianne Frey

Super friendly and compassionate staff Super friendly and compassionate staff. Very professional. Not like the old days of pill dr.s. These people treat you with dignity and want what's best for you. They care for your wellbeing. They take the time to go over all of your questions and answer them honestly and intelligently. I'm very fortunate to have found these wonderful people.

Making the new patient appointment Making the new patient appointment, I hadn’t slept in almost 36 hours from painsomnia. They squeezed me in the same day. The office staff is friendly and helpful and approachable. They screen each time for mental health issues which can go along with chronic pain. The doctor was kind and gave me something for sleep and muscle pain and ordered xrays. I go back in a few weeks with my rheumatologist records and get a tailored treatment plan to help manage my pain long term. So relieved.

I am very fortunate to have a Pain Mngt… I am very fortunate to have a Pain Mngt Doctor that does procedures to relieve my pain along with medication. I've been going to Pain Relief Center for aprox.5 years. They have helped me alot. I would highly recommend. Dr. Otero is kind & a Great listener.