I ordered supplements worth nearly… I ordered supplements worth nearly $200, and it took two weeks until I received a tracking number from USPS. My guess is that the products are shipped from a warehouse in China or a similar location, which is why the shipping takes a long time. It altogether took three weeks for my parcel to arrive in Peru, after which it went missing. I sent an email to their customer support, and they advised me to contact customs. Customs told me that they didn't have my package, and after calling the local airport, I lodged a complaint with our local post office, who had previously claimed they didn't have my parcel. Today, I finally received my order. So, it's not a scam, but it does take a long time to arrive.

Pleased with Nutriessentials I'm pleased to say I got an immediate response back when I had placed my order. The company let me know when the order was shipped & when it was delivered. I appreciate being kept informed & this company didn't let me down & all was done in a timely fashion in spite of sending out of country! I do recommend doing business with this company

Great product and service First of all the product is great quality. Easy navigation on the website. my order was slightly delayed, but customer service has been very responsive and fixed the problem fast. Highly recommend Irina

I ordered probiotics from them December… I ordered probiotics from them December 23 2023 and to date have not received them been over 2 months. Sent 16 emails that they reply to but always say they forwarded to concerned department and the give an excuse, apologize and say customer service is top priority lol. Asked for money back and the said they don’t do refunds. $152 USD After posting this review someone got in touch with me and promised to resend the product asap. It finally arrived 3 weeks later. Ordered December 23rd received after much aggravation March 18, 2024

Scam company - update You asked me to provide my order number - it's 54971, Maisie Joseph, I ordered physicians elemental drink - you would know this, because i have been emailing for weeks, so it's funny how you "can't find my details" LOOK IN YOUR INBOX FOR THE EMAILS UNASSISTED... Your support team is available 24/7? Funny that, as I have not received any sort of refund/response to where is my item, in weeks. Seems you only care about reviews, as I've got a response to my review, but no assistance with the emails I've been sending. The same email address that are on your site. So you are lying, there is no 24/7 customer service, there's not even customer service. The last response I got weeks ago was that, as it was in the UK apparently, I would have to attempt to locate/sort it - no idea where it is, to do so, and my local customs has got nothing, neither has my local or UK wide postal services. You said I might have to pay taxes, when I already paid for taxes in my order which totalled 192 dollars - again, I've had no request from anyone to pay taxes!!!!!! The product is 130, through a verified site, which I wish I would have gone with but didn't know they existed, you charged me 192 and then apparently are suggesting you didn't pay the taxes for it! I have no idea, I have received no item, no letter, nothing. For anyone thinking of this site, I urge you to look elsewhere, contact the exact manufacturer of the product you are looking for and ask them for verified suppliers.