Georgiatraveller
AUWebsite Is a scame I strongly believe this website is a scam after my experience. I purchased about $450AUD worth of supplements that I need for my PCOS and have received no tracking number or any emails confirming the package has been shipped. The link that they sent for tracking just says 'shipped' but no other details and I've contacted nutriessentials to get an update and tracking details, and they haven't responded at all. Given its an international shipment you'd expect tracking to ensure it doesn't get caught up in customs. Reading all the other reviews I believe I have been scammed. Definitely wouldn't recommend buying from this company. If they get back to me and redeem themselves as a legitimate company, great, but until then, I would avoid at all costs UPDATE: they charged me an extra $75USD without my consent for 'shipping' but my package has been 'stuck' in Sydney for a week and I've got no way to access it. DO NOT BUY FROM THIS COMPANY THEY ARE SCAMMING YOU EDIT: Their reply below is also unethical, they say they have 24 hour chat available on their website but they actually do not. You also can't reply on Trust Pilot that I know of so they pretend like they are really helpful but they are just offering options to troubleshoot the order that aren't actually available.
Alex N
DESCAM DO NOT ORDER DO NOT ORDER, THEY ARE A SCAM! TLDR: 1. INCOMPLETE CUSTOMS DECLARATION = MY ORDER NEVER ARRIVED 2. THEY LIED ABOUT THE PRODUCT VALUE ON THE CUSTOMS DECLARATION, THAT IS TAX EVASION 3. THEY REPLIED TO MY EMAIL AT FIRST, BUT THEN GHOSTED ONCE I PROVIDED PROOF OF THEIR SCAM 4. Maybe they allow some orders to successfully go through, so that people keep falling into the mistake that *they* will not be scammed. Strange that there are somehow so many positive AND negative reviews.... ... TL: I wish I read these reviews before ordering over $100 in products internationally. A few weeks after my order, the customs authority in my country informed me that the package was seized because Nutriessential did not provide enough information on the customs declaration (which is illegal for a business to do). I was provided a copy of that customs declaration, which showed that Nutriessential also declared the contents to be valued almost one hundred dollars less than the actual value I paid for (that's tax evasion). I still have all this proof, have asked for a refund from my bank, and will report them for fraud. Of course I emailed them first to ask nicely for a refund, to which they replied the order was still on its way. Then I showed them proof that the order had been seized and provided proof from the customs authority that it was their fault for my order not arriving. That's when the email replies stopped. Who knows what they actual mail to people. I will never be able to confirm what they mailed. The products were very overpriced on their website, and are not available in my country, so I ordered anyway. Don't make my mistake.
Elizabeth Wilkison
CAPleased with Nutriessentials I'm pleased to say I got an immediate response back when I had placed my order. The company let me know when the order was shipped & when it was delivered. I appreciate being kept informed & this company didn't let me down & all was done in a timely fashion in spite of sending out of country! I do recommend doing business with this company
Tania Suarez
GBCompré un producto de $ 236,71 el 7 de… Compré un producto de $ 236,71 el 7 de febrero 2024 , aún ni si quiera me envían una confirmación de la compra , parece que esta empresa se dedica a estafar a las personas , recibí un email que el 29 marzo la enviarían , ahora que para el 18 de abril , es un juego mientras tanto el dinero ya lo cobraron !!! I bought a product for $236.71 on February 7, 2024, they still haven't even sent me a confirmation of the purchase, it seems that this company is dedicated to scamming people, I received an email that they would send it on March 29, now that For April 18, it's a game, meanwhile the money has already been collected!!!
Jade Aubrecht
CAI ordered about a month ago and still… I ordered about a month ago and still no package. I tried to cancel my order but I haven't gotten a response. The last time I emailed I got an automated reply a week later. Don't order from this site.