I ordered supplements worth nearly… I ordered supplements worth nearly $200, and it took two weeks until I received a tracking number from USPS. My guess is that the products are shipped from a warehouse in China or a similar location, which is why the shipping takes a long time. It altogether took three weeks for my parcel to arrive in Peru, after which it went missing. I sent an email to their customer support, and they advised me to contact customs. Customs told me that they didn't have my package, and after calling the local airport, I lodged a complaint with our local post office, who had previously claimed they didn't have my parcel. Today, I finally received my order. So, it's not a scam, but it does take a long time to arrive.

Order stuck in Limbo I ordered a Douglas Laboratories DIM Enhanced supplement a few weeks ago, and although I was charged there has been no notification of shipment and now the product is listed as unavailable. I reached out to customer service for assistance and have received no response for days. Very frustrating as this supplement has helped me quite a bit.

No trust I wish I saw this site before I made my purchase to this company. I made an order in Mar.28,2024 the order number is 55571, and paid immediately 338.68USD. Just like same thing happened to others I never got anything until after I sent two emails, I got a long email back to explain and promise but nothing happened till now again. It has been almost a month I think I have to take some legal steps as obviously they ignored my request of refund in my last email. Just likely stealing money from my pocket. I wish everybody in good luck to make deal with this company.

Scam site. Don’t fall for it This company is a scam. I made an order and 10 days later they sent an email asking how I liked the order. I told them I never received it and rhey replied it’s out of stock and they would replace with another product. I’ve written theee times and they have sent some bot response. I’m contacting BBB and looking into federal nature of their crimes.

I ordered probiotics from them December… I ordered probiotics from them December 23 2023 and to date have not received them been over 2 months. Sent 16 emails that they reply to but always say they forwarded to concerned department and the give an excuse, apologize and say customer service is top priority lol. Asked for money back and the said they don’t do refunds. $152 USD After posting this review someone got in touch with me and promised to resend the product asap. It finally arrived 3 weeks later. Ordered December 23rd received after much aggravation March 18, 2024