I ordered supplements worth nearly… I ordered supplements worth nearly $200, and it took two weeks until I received a tracking number from USPS. My guess is that the products are shipped from a warehouse in China or a similar location, which is why the shipping takes a long time. It altogether took three weeks for my parcel to arrive in Peru, after which it went missing. I sent an email to their customer support, and they advised me to contact customs. Customs told me that they didn't have my package, and after calling the local airport, I lodged a complaint with our local post office, who had previously claimed they didn't have my parcel. Today, I finally received my order. So, it's not a scam, but it does take a long time to arrive.

Website Is a scame I strongly believe this website is a scam after my experience. I purchased about $450AUD worth of supplements that I need for my PCOS and have received no tracking number or any emails confirming the package has been shipped. The link that they sent for tracking just says 'shipped' but no other details and I've contacted nutriessentials to get an update and tracking details, and they haven't responded at all. Given its an international shipment you'd expect tracking to ensure it doesn't get caught up in customs. Reading all the other reviews I believe I have been scammed. Definitely wouldn't recommend buying from this company. If they get back to me and redeem themselves as a legitimate company, great, but until then, I would avoid at all costs UPDATE: they charged me an extra $75USD without my consent for 'shipping' but my package has been 'stuck' in Sydney for a week and I've got no way to access it. DO NOT BUY FROM THIS COMPANY THEY ARE SCAMMING YOU EDIT: Their reply below is also unethical, they say they have 24 hour chat available on their website but they actually do not. You also can't reply on Trust Pilot that I know of so they pretend like they are really helpful but they are just offering options to troubleshoot the order that aren't actually available.

I have placed an order on 10th of… I have placed an order on 10th of March. They stated the product was in stock online (other sites did not have it online). I followed up 31st of March and they said the product was not in stock. I complained and asked for my money back. So far today, I have not had a reply, nor received a refund nor the product.

Crooks Crooks. Stay away. I payed 29.5 dollars for international shipment via ups. The vitamins arrived after 3 months. The items were sent only one month ago. The expiration date, which was not stated in the order, is 8.24. Even though the order was 29 US dollars, they wrote on the envelope 120 us dollars and therefore the customs asked me for taxes. I asked for my money back but off course didn’t get it. A total disgrace!

I ordered probiotics from them December… I ordered probiotics from them December 23 2023 and to date have not received them been over 2 months. Sent 16 emails that they reply to but always say they forwarded to concerned department and the give an excuse, apologize and say customer service is top priority lol. Asked for money back and the said they don’t do refunds. $152 USD After posting this review someone got in touch with me and promised to resend the product asap. It finally arrived 3 weeks later. Ordered December 23rd received after much aggravation March 18, 2024