Scam company - update You asked me to provide my order number - it's 54971, Maisie Joseph, I ordered physicians elemental drink - you would know this, because i have been emailing for weeks, so it's funny how you "can't find my details" LOOK IN YOUR INBOX FOR THE EMAILS UNASSISTED... Your support team is available 24/7? Funny that, as I have not received any sort of refund/response to where is my item, in weeks. Seems you only care about reviews, as I've got a response to my review, but no assistance with the emails I've been sending. The same email address that are on your site. So you are lying, there is no 24/7 customer service, there's not even customer service. The last response I got weeks ago was that, as it was in the UK apparently, I would have to attempt to locate/sort it - no idea where it is, to do so, and my local customs has got nothing, neither has my local or UK wide postal services. You said I might have to pay taxes, when I already paid for taxes in my order which totalled 192 dollars - again, I've had no request from anyone to pay taxes!!!!!! The product is 130, through a verified site, which I wish I would have gone with but didn't know they existed, you charged me 192 and then apparently are suggesting you didn't pay the taxes for it! I have no idea, I have received no item, no letter, nothing. For anyone thinking of this site, I urge you to look elsewhere, contact the exact manufacturer of the product you are looking for and ask them for verified suppliers.

I ordered supplements worth nearly… I ordered supplements worth nearly $200, and it took two weeks until I received a tracking number from USPS. My guess is that the products are shipped from a warehouse in China or a similar location, which is why the shipping takes a long time. It altogether took three weeks for my parcel to arrive in Peru, after which it went missing. I sent an email to their customer support, and they advised me to contact customs. Customs told me that they didn't have my package, and after calling the local airport, I lodged a complaint with our local post office, who had previously claimed they didn't have my parcel. Today, I finally received my order. So, it's not a scam, but it does take a long time to arrive.

I have placed an order on 10th of… I have placed an order on 10th of March. They stated the product was in stock online (other sites did not have it online). I followed up 31st of March and they said the product was not in stock. I complained and asked for my money back. So far today, I have not had a reply, nor received a refund nor the product.

I ordered about a month ago and still… I ordered about a month ago and still no package. I tried to cancel my order but I haven't gotten a response. The last time I emailed I got an automated reply a week later. Don't order from this site.

Website Is a scame I strongly believe this website is a scam after my experience. I purchased about $450AUD worth of supplements that I need for my PCOS and have received no tracking number or any emails confirming the package has been shipped. The link that they sent for tracking just says 'shipped' but no other details and I've contacted nutriessentials to get an update and tracking details, and they haven't responded at all. Given its an international shipment you'd expect tracking to ensure it doesn't get caught up in customs. Reading all the other reviews I believe I have been scammed. Definitely wouldn't recommend buying from this company. If they get back to me and redeem themselves as a legitimate company, great, but until then, I would avoid at all costs UPDATE: they charged me an extra $75USD without my consent for 'shipping' but my package has been 'stuck' in Sydney for a week and I've got no way to access it. DO NOT BUY FROM THIS COMPANY THEY ARE SCAMMING YOU EDIT: Their reply below is also unethical, they say they have 24 hour chat available on their website but they actually do not. You also can't reply on Trust Pilot that I know of so they pretend like they are really helpful but they are just offering options to troubleshoot the order that aren't actually available.