Holy Moli I spent much time trying to locate a supplier for the Hartmann product my loved one needed over three years ago. I settled on this supplier basically as I it appeared to offer the product we needed when others did not. There were some delays in the beginning due to manufacturer issues. Over the last year shipping times have improved significantly and my business now appears to be appreciated.

Fantastic customer service Deb at Home Delivered has been a godsend to me! When I needed the thickening agent, simplyThick, so my husband could swallow liquids safely, she bent over backwards. Provided phone support, when I couldn't seem to navigate the website, then told me I could call her anytime to place future orders. To facilitate my second order, she had it "dropped" directly from the manufacturer to save time. It arrived in just two days! I have since solved the website glitch -- my problem, not theirs -- but may still call Deb every once in a while, just to hear her friendly voice...

I Do not recommend this company I placed an order for Kirkland protein bars on March 7th. After 2 weeks I hadn't had any updates on my order. I emailed them and was told that my order was in the final stages of processing. I waited another week and a half before reaching out again and they said pretty much the same thing. So I told them if I didn't get refund or update on delivery I'd be contacting my credit card company to file a claim. I get an email from them the very next day saying my order was canceled... They say they're based out of the US so I don't see any reason why it would take so long to ship. This whole process took almost a month. Do not order from this company!

Horrible Customer Service I ordered a thickening agent for my youngest daughter which she needs to have to eat and I ordered it with 2nd day shipping on Friday, well on Monday morning I called my order wasn't even shipped out yet and I was told I wasn't going to get it for a few days although I paid for the extra shipping. The customer service was horrible and I was given zero help. I cancelled my order and will never be ordering from them again. They did nothing to help my needs or anything to resolve this.

Great selection and service from Home Delivered for over a year now. Home Delivered has a great selection of incontinence products. We purchase the X-large Prevail adult diapers for my mother-in-law, and the fluff large pads for use under her potty chair in her bedroom (next to the bed). Ordering on line and having them delivered is a great convenience, since it is difficult to find X-large sizes in area stores.