LINGA

4501 Tamiami Trail N Suite 400 Naples, 34103, Florida, United States
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4.75
Based on 20 Reviews

5

90.00%

4

5.00%

3

0.00%

2

0.00%

1

5.00%
About LINGA

LINGA rOS® is a powerful cloud-based point of sale system designed to work for restaurants, pizzerias, bars, and retail stores of all kinds and sizes. LINGA is an international brand with headquarters based in Naples, Florida. LINGA's POS system comes with a complete array of business applications from online ordering, loyalty rewards program, text alerts, inventory management, and much more. With a fast, reliable, and integration-ready pos system, restaurants can increase efficiency and improve the customer experience.

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Hip Hop Hyattsville
GB

Phil Merola has helped our business… Phil Merola has helped our business open multiple locations. He always makes himself available and has worked through several problems for us including payment processing and menu organization. Very good customer service and super willing to make our issues his own.

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Mike McDermott
GB

Excellent Support!! My company just started with Linga a couple months ago with some difficult transitions into the new system, but JULIO RAMIREZ has been OUTSTANDING through it all! He is prompt with returning phone calls or emails and gets the job done quick! His knowledge of the system and how fast he can trouble shoot everything is amazing. He gets us back up and running quickly and efficiently. He is for sure a true asset to Linga!! -Mike McDermott Owner, Canta Napoli Pizzeria & Ristorante

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J Hall
GB

Anthony T gave excellent service Anthony T gave excellent service Thank you for your time you dedicated and the above and beyond help you gave to answer all of my questions as they came up. This was my first time putting together a POS and you made it possible. Thanks again, you were a true help and an asset to your company.

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David Cox
GB

Bryce was extremely professional and… Bryce was extremely professional and helpful. He was here on time and stayed way passed closing to make sure everything was working properly. The hands on training was incredibly thorough and in depth. ANY issues we had with the program Bryce not only fixed it on the spot to keep our business running, but showed me step by step how to fix it. He worked incredibly well with our team, owners and IT professionals to make sure we were operational and efficient. We will be recommending LINGA and Bryce to other businesses that are thinking of making changes to their POS.

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David
GB

New to Linga We researched new POS systems for about a year, having been on the previous one for 12 years. We chose Linga. All in all, Linga is a very capable system. Very intuitive for back-end menu programming and for the FOH staff taking orders. It has some nice features that our old system lacked (PointOS) and some basic features that is missing, or that we are used to...an employee messaging system, the ability for employees to print-off weekly time in/out data etc...The system seems very stable, and works well minus the occasional issue where we seek assistance from Linga. Technical support is mostly helpful, but you will not get a support representative on the phone when calling; they will have someone call you back. Mostly, they are good at this. I have had one support call where I never received a call back due to the kitchen printer connectivity issue. The calls from support are VOIP, so the call quality is abysmal, plus language barriers make it difficult to understand what they are saying a lot of the time. Vasu, who was my on-boarding specialist was extremely helpful and thorough and has continued to offer us support after going live with Linga. If you choose Linga, be VERY careful to make sure you are getting the correct hardware needed. We had a few issues with this that were mostly resolved in a timely manner. One issue is that when I initially asked Linga (first phone call with them) about some system specifics, I was told that Linga would take ApplePay. Well, they do but specific credit card readers are needed. We were not sent these. In a word, there were some fairly basic communication issues. We were sent a kitchen printer that is not thermal, which is okay I suppose, but we were not asked questions specific to the type of printer we would like. All-in-all, we like the system so far, but time will tell how good long-term support is.

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