Small email issue with the delivery of… Small email issue with the delivery of results, however Rowan from their 24/7 chat was able to get me squared away, overall a pleasant experience

I just purchased a test I just purchased a test, and haven’t done it yet, so I needed assistance, Elliot was very quick in solving my problem, very kind and efficient, he did a wonderful job!

Easy test purchase and instructions Purchase of test and instructions for obtaining sample were easy and straightforward. Several questions I had were answered on the site.

Had not received my results but did a… Had not received my results but did a chat with Angel and received very quickly both a download and email with results

Didn't recieved order. No barcode email Didn't recieved order - I do not see any order email for digital download. Forgot password in your site also not sending password reset email. If it is possible please cancel my order and initiate a refund. Thanks