Easy test purchase and instructions Purchase of test and instructions for obtaining sample were easy and straightforward. Several questions I had were answered on the site.

Didn't recieved order. No barcode email Didn't recieved order - I do not see any order email for digital download. Forgot password in your site also not sending password reset email. If it is possible please cancel my order and initiate a refund. Thanks

Order query assistance Had some questions on my order and Cameron was a great help to assist with my queries

Had not received my results but did a… Had not received my results but did a chat with Angel and received very quickly both a download and email with results

Small email issue with the delivery of… Small email issue with the delivery of results, however Rowan from their 24/7 chat was able to get me squared away, overall a pleasant experience