Didn't recieved order. No barcode email Didn't recieved order - I do not see any order email for digital download. Forgot password in your site also not sending password reset email. If it is possible please cancel my order and initiate a refund. Thanks

Order query assistance Had some questions on my order and Cameron was a great help to assist with my queries

Small email issue with the delivery of… Small email issue with the delivery of results, however Rowan from their 24/7 chat was able to get me squared away, overall a pleasant experience

Had to ask for results through chat Did not send emailed results as stated they would, but Rowan was kind enough to send the results through chat.

Easy test purchase and instructions Purchase of test and instructions for obtaining sample were easy and straightforward. Several questions I had were answered on the site.