Small email issue with the delivery of… Small email issue with the delivery of results, however Rowan from their 24/7 chat was able to get me squared away, overall a pleasant experience

Didn't recieved order. No barcode email Didn't recieved order - I do not see any order email for digital download. Forgot password in your site also not sending password reset email. If it is possible please cancel my order and initiate a refund. Thanks

I never received payment/shipping confirmation and tests I never received my test nor a confirmation for the payment and shipping

Service was quick & efficient - Blake was great Had to use the chat service as I didn’t receive an email from them to complete the submission form. The service from Blake was great, he dealt with my query quickly and efficiently. My daughter used the service before also and would highly recommend this. The process was easy and results delivered within a day of them receiving her sample. Would use again if required.

I just spoke with Angel to get my… I just spoke with Angel to get my testing started. She was very helpful and efficient.