Had to ask for results through chat Did not send emailed results as stated they would, but Rowan was kind enough to send the results through chat.

Riley helped me promptly with my test… Riley helped me promptly with my test results. I don’t now why I hadn’t received them yet but Riley got them in a flash and sent them to me in a pdf through our chat when my email was still acting up. Outstanding customer service my Riley! Thank you!!

Order query assistance Had some questions on my order and Cameron was a great help to assist with my queries

Didn't recieved order. No barcode email Didn't recieved order - I do not see any order email for digital download. Forgot password in your site also not sending password reset email. If it is possible please cancel my order and initiate a refund. Thanks

Had not received my results but did a… Had not received my results but did a chat with Angel and received very quickly both a download and email with results