Easy test purchase and instructions Purchase of test and instructions for obtaining sample were easy and straightforward. Several questions I had were answered on the site.

Service was quick & efficient - Blake was great Had to use the chat service as I didn’t receive an email from them to complete the submission form. The service from Blake was great, he dealt with my query quickly and efficiently. My daughter used the service before also and would highly recommend this. The process was easy and results delivered within a day of them receiving her sample. Would use again if required.

Never received the kits Never received the kits. Have no opinion on this. NEVER received 💔

Had to ask for results through chat Did not send emailed results as stated they would, but Rowan was kind enough to send the results through chat.

Had issues getting my results despite… Had issues getting my results despite repeated emails without reply but spoke to Usman today and he was very helpful and got my results sorted Thank you