I paid and never received email… I paid amd then never received any email with instructions. I have not been able to do anything to date.

Small email issue with the delivery of… Small email issue with the delivery of results, however Rowan from their 24/7 chat was able to get me squared away, overall a pleasant experience

Easy test purchase and instructions Purchase of test and instructions for obtaining sample were easy and straightforward. Several questions I had were answered on the site.

I just purchased a test I just purchased a test, and haven’t done it yet, so I needed assistance, Elliot was very quick in solving my problem, very kind and efficient, he did a wonderful job!

Riley helped me promptly with my test… Riley helped me promptly with my test results. I don’t now why I hadn’t received them yet but Riley got them in a flash and sent them to me in a pdf through our chat when my email was still acting up. Outstanding customer service my Riley! Thank you!!