Riley helped me promptly with my test… Riley helped me promptly with my test results. I don’t now why I hadn’t received them yet but Riley got them in a flash and sent them to me in a pdf through our chat when my email was still acting up. Outstanding customer service my Riley! Thank you!!

Had to ask for results through chat Did not send emailed results as stated they would, but Rowan was kind enough to send the results through chat.

Easy test purchase and instructions Purchase of test and instructions for obtaining sample were easy and straightforward. Several questions I had were answered on the site.

Service was quick & efficient - Blake was great Had to use the chat service as I didn’t receive an email from them to complete the submission form. The service from Blake was great, he dealt with my query quickly and efficiently. My daughter used the service before also and would highly recommend this. The process was easy and results delivered within a day of them receiving her sample. Would use again if required.

I paid and never received email… I paid amd then never received any email with instructions. I have not been able to do anything to date.