EXTREMELY DISAPPOINTED IN THE PARKVILLE… EXTREMELY DISAPPOINTED IN THE PARKVILLE LOCATION. I am still waiting for my hearing aids to be programmed. Three weeks and still just sitting there waiting. If I could I would give them NO STARS.

5 star experience My ENT referred me to Dr Ratliff for a routine hearing test. Results indicated a hearing loss in both ears and recommended hearing devices which I had not anticipated. Dr Ratliff recognized my anxiety, spent considerable time educating me, programmed and placed the devices right away. She prepared me for what to expect, to call anytime with concerns and scheduled a follow up appointment. I kept thinking—surely she has other appointments that are waiting. I couldn’t have asked for a better experience.

Exceptional customer service Jill Cardinal was thorough in examining my hearing. She took the time to explain the test before-hand, during and after including the results. The front desk person is very friendly as well. These ladies understand what great customer service is all about. I recommend them.

Trish and Mark greet their clients with joyful caring attitudes Trish & Mark at the Hearing Life Center in Rockingham, NC, have such joyful, caring attitudes. They truly care about helping their clients. I took my mother for her annual hearing test today and we were greeted by these two caring people, they are the best! If I had to give them a rating it would be “excellent”!

How Kind And Wonderful They Are At Johnson Audiology From the moment I walked into the reception area everyone was very kind, friendly,caring, helpful. The audiologist was wonderful, she was very kind. I got my time mixed up for my appointment. When she found out my volume on my Cocklear was too loud, she saw me and I really like her. She was vert good at fixing my Cocklear. I am so glad I wet to Johnson Audiology.