Terrible Company Terrible Company. We run restaurants and switched to Shift4 for processing. Their system is obviously not meant for restaurants. We had constant issues with tips not being processed, causing us to cover customer tips ourselves. Their cancellation policies are almost as bad as their system. They demanded we pay fees through the end of the year and wouldn't allow us to cancel even with 30 60 of 90 days notice. Hopefully that extra $25 per month was worth it, we'll be telling everyone who will listen not to use Shift4.

Nice system but always freezing Nice system but always freezing. I don’t know why I always update the system, but still sometimes freezing. I have restart the system to work.

Trae was awesome Trae was awesome! He really helped me and my employees adapt to the new system as we were transitioning. Keep in mind these guys stayed 12 hours in case their assistance was needed. Highly recommend taking a look into this pos system, very sleek and convenient.

Every time I need anything or have any… Every time I need anything or have any questions my agent is always available and willing and ready to assist. My agent is very knowledgeable of the system and our needs.

Chris F is the best! I have really enjoyed using Shift4 for our card processing. I’m happy to have Chris F as our account manager at my shop, because he’s always happy to help me with any issue that arise and he answers super quickly. I would highly recommend Shift4 and especially Chris for anyone who needs a good card processing company with a direct point of contact.