Customer support is on it Customer support is on it! Always helping me with things I need and ask. Also, their quick replies are amazing. I'm just grateful! Never thought I'll be getting accutane online. So much easier!

Ok platform, doctors hit or miss During the course you’re shuffled between several derms. By month 4/5, I expressed to a derm that I wasn’t seeing significant improvement—my skin was still worse than before treatment. He assured me that we’d get to the point of seeing improvement. I then get switched to Dr. Demidova. This is when everything went downhill. She ended my course saying that I’d been on accutane for too long and said we can restart in a couple months if acne persists. I know for a fact people have been on ClearHealth accutane for nearly a year with no issues. I even sent literature explaining that ending treatment with active lesions is not clinically recommended. Dr. Demidova stopped replying until I bothered support for 2 weeks (not to mention that her constant typos were unusual for a doctor). Still she withheld treatment. This month, I asked in how many months I can restart since my acne is not improving. All she said was to “see a dermatologist in office.” How incredibly dishonest and unprofessional. Such a shame because I had a decent experience prior to Dr. Demidova. I asked Dr. Demidova why she said we can continue in “a couple months” when she clearly intended not to. She claims she never said that when I have proof in our digital chat. So incredibly frustrating that, even after requesting support to switch derms, I’ve been stuck with her despite all the issues. UPDATE Created a second account and restarting my second course after a 2 month break (the general recommended time before restarting). Hopefully won’t run into the same issues but not sure what will happen if I get Dr. Demidova again. Will update my review as this course progresses.

Easy In my experience, much easier than a doctor’s office. My favorite part is how they email you to remind you of what tasks need to be done. The med prices are more expensive than what you could get at a pharmacy with GoodRx but it is much more convenient to have them mailed to you.

So much easier and quicker than going… So much easier and quicker than going through the in-person experience. This is my 2nd time going on Accutane, and I love how everything is organized in the online portal. Pills were also much cheaper than my local CVS and I was even able to get BC directly from my Clear physician!

My dermatologist seemed very lazy and… My dermatologist seemed very lazy and uncaring. I told him I had concerns about taking Accutane with some of my conditions and I was told that was my only option. I asked if there was anything else he could help recommend and in his words exactly “unfortunately no”. then my account was immediately deactivated. I spent all this money for absolutely zero care or effort. I recommend going to see a real in person dermatologist