Super responsive customer support Super responsive customer support! The experience has been great for my daughter and so much easier than waiting months and months to see a dermatologist in person.

Ok platform, doctors hit or miss During the course you’re shuffled between several derms. By month 4/5, I expressed to a derm that I wasn’t seeing significant improvement—my skin was still worse than before treatment. He assured me that we’d get to the point of seeing improvement. I then get switched to Dr. Demidova. This is when everything went downhill. She ended my course saying that I’d been on accutane for too long and said we can restart in a couple months if acne persists. I know for a fact people have been on ClearHealth accutane for nearly a year with no issues. I even sent literature explaining that ending treatment with active lesions is not clinically recommended. Dr. Demidova stopped replying until I bothered support for 2 weeks (not to mention that her constant typos were unusual for a doctor). Still she withheld treatment. This month, I asked in how many months I can restart since my acne is not improving. All she said was to “see a dermatologist in office.” How incredibly dishonest and unprofessional. Such a shame because I had a decent experience prior to Dr. Demidova. I asked Dr. Demidova why she said we can continue in “a couple months” when she clearly intended not to. She claims she never said that when I have proof in our digital chat. So incredibly frustrating that, even after requesting support to switch derms, I’ve been stuck with her despite all the issues. UPDATE Created a second account and restarting my second course after a 2 month break (the general recommended time before restarting). Hopefully won’t run into the same issues but not sure what will happen if I get Dr. Demidova again. Will update my review as this course progresses.

ADHD approved Accutane treatment This was my first experience using telemedicine. Initially I signed up because they are more affordable (vs high deductible insurance). And monthly visits by phone or chat are unquestionably more convenient. But I'm so grateful for their process of navigating the iPledge program every month which is especially valuable for someone like me with ADHD. The first month I was anxious but then it became easy and stress free. Now I never worry about not receiving my medication within the iPledge 7-day window (a bigger potential problem than you first realize) because they schedule everything just so and the staff send helpful reminders at every step. The Dermatologists are thorough, quick to respond to questions and I never feel rushed unlike in-person visits. They even have a dedicated support line for those infamous side effects. There's no question I would choose Clear Health again and I highly recommend them to anyone reading this.

Everything has been a smooth and easy… Everything has been a smooth and easy experience from the consultation to the follow up visits. The customer support is phenomenal! I had questions and reached out to my dermatologist and got clear and quick responses. They also gave me a lot of information in regards to my treatment plan. Another great thing is the delivery of the medication directly to my door!

My experience has been great so far My experience has been great so far! Easy to message my doctor with any questions and I was able to get on Accutane so much faster than if I’d made an in-person appointment. Their pharmacy also offers great pricing that ended being the cheaper option vs my insurance. I highly recommend clear health.