Ok platform, doctors hit or miss During the course you’re shuffled between several derms. By month 4/5, I expressed to a derm that I wasn’t seeing significant improvement—my skin was still worse than before treatment. He assured me that we’d get to the point of seeing improvement. I then get switched to Dr. Demidova. This is when everything went downhill. She ended my course saying that I’d been on accutane for too long and said we can restart in a couple months if acne persists. I know for a fact people have been on ClearHealth accutane for nearly a year with no issues. I even sent literature explaining that ending treatment with active lesions is not clinically recommended. Dr. Demidova stopped replying until I bothered support for 2 weeks (not to mention that her constant typos were unusual for a doctor). Still she withheld treatment. This month, I asked in how many months I can restart since my acne is not improving. All she said was to “see a dermatologist in office.” How incredibly dishonest and unprofessional. Such a shame because I had a decent experience prior to Dr. Demidova. I asked Dr. Demidova why she said we can continue in “a couple months” when she clearly intended not to. She claims she never said that when I have proof in our digital chat. So incredibly frustrating that, even after requesting support to switch derms, I’ve been stuck with her despite all the issues. UPDATE Created a second account and restarting my second course after a 2 month break (the general recommended time before restarting). Hopefully won’t run into the same issues but not sure what will happen if I get Dr. Demidova again. Will update my review as this course progresses.

Great Telehealth service I personally used Clear Health for a telehealth alternative for Accutane in 2021 to 2022 and it changed my life. It was a great way to access something that was elusive before since I did not have great health insurance. I have since been able to go on to a fruitful life without acne. The platform is easy to use and the support is helpful whenever things are needed, such as address changes or prescription questions. The dermatologists are helpful through the process and I can safely say it's a trustworthy platform.

Been using ClearHealth for 5 months now… Been using ClearHealth for 5 months now and love it. It's great if you are looking for a cheap, reliable, & consistent option for getting skin health treatment. My insurance won't cover Dermatologist visits and this is BY FAR the cheapest option. The customer support responds fairly quickly and within 24 hours, you reliably get your meds before your previous months expire, and just overall smooth experience! Would def recommend!

Atrocious Customer Service The customer service at this place is atrocious. You are better off going to your own doctor. Getting refills requires jumping through hoops only to be left in the dark. No one responds and doctors deflect. Your customer service rivals Facebook.

My dermatologist seemed very lazy and… My dermatologist seemed very lazy and uncaring. I told him I had concerns about taking Accutane with some of my conditions and I was told that was my only option. I asked if there was anything else he could help recommend and in his words exactly “unfortunately no”. then my account was immediately deactivated. I spent all this money for absolutely zero care or effort. I recommend going to see a real in person dermatologist