Atrocious Customer Service The customer service at this place is atrocious. You are better off going to your own doctor. Getting refills requires jumping through hoops only to be left in the dark. No one responds and doctors deflect. Your customer service rivals Facebook.

Great Telehealth service I personally used Clear Health for a telehealth alternative for Accutane in 2021 to 2022 and it changed my life. It was a great way to access something that was elusive before since I did not have great health insurance. I have since been able to go on to a fruitful life without acne. The platform is easy to use and the support is helpful whenever things are needed, such as address changes or prescription questions. The dermatologists are helpful through the process and I can safely say it's a trustworthy platform.

Customer support is on it Customer support is on it! Always helping me with things I need and ask. Also, their quick replies are amazing. I'm just grateful! Never thought I'll be getting accutane online. So much easier!

Super responsive customer support Super responsive customer support! The experience has been great for my daughter and so much easier than waiting months and months to see a dermatologist in person.

ADHD approved Accutane treatment This was my first experience using telemedicine. Initially I signed up because they are more affordable (vs high deductible insurance). And monthly visits by phone or chat are unquestionably more convenient. But I'm so grateful for their process of navigating the iPledge program every month which is especially valuable for someone like me with ADHD. The first month I was anxious but then it became easy and stress free. Now I never worry about not receiving my medication within the iPledge 7-day window (a bigger potential problem than you first realize) because they schedule everything just so and the staff send helpful reminders at every step. The Dermatologists are thorough, quick to respond to questions and I never feel rushed unlike in-person visits. They even have a dedicated support line for those infamous side effects. There's no question I would choose Clear Health again and I highly recommend them to anyone reading this.