Connection issues Connection issues, issues with therapists not turning up on time, triggering me, not caring and not supporting me out of it. £200 a month is apparently a reduced rate for someone not working and yet if the therapist is on holiday that week you are still charged. I tried with 5 different therapists and gave up. They gave some money back for not having sessions because of app issues/connection and so no therapy. But it wasn't enough. I also realised it was mainly one of the therapists connection that was the issue and she didn't seem to care. In hindsight she could have done a voice call instead rather than waste my time! I was refunded £60 after having spent £600 for 3 months of wasted time and money. Even the group session I got removed from I assume because I was 5 mins late because of connection issues. Today I cried in my session because she triggered me and then I was told its my filtering to why I'm upset. Pointing out im nervous too doesnt make me feel good. I'm done with betterhelp!! The idea is good the reality is much different

I have had 2.5 years of intense losses… I have had 2.5 years of intense losses and the resulting deep, deep grief. I needed help processing yet was unable to afford in-person therapy at over $120 per hour. Better Help matched me to a therapist that met my requirements who has been a gift to work with. Through Better Help, I am healing. I highly recommend Better Help.

life-changing and a safe zone I've been wanting to start a therapy for years and starting December 2023 this platform really changed a lot in my life. after a round of questions i was assigned a therapist and he's an absolute blessing! there's no judgement or anything, you're the focus and your wellbeing. The platform offers mobile and web versions and options to chat, voice or video call the therapist. otherwise there are also group sessions for different topics where you can take part too. i absolutely love the whole experience and glad i found BetterHelp and that it helped me find my therapist too.

BetterHelp is so helpful I was skeptical about starting with BetterHelp because I would often see it on TV ads and computer ads and I thought it was too good to be real. I was wrong. BetterHelp offers many things to help those who are in need of it and are looking for it. I’m so happy I gave it a chance and I think it’s definitely worth it.

BetterHelp is Better than Therapy! BetterHelp has been a literal godsend. The ease with which I can access therapy, the quality of the therapists, and the easy to use platform is great! You also get access to group therapy and classes to help advance your mental health goals.