Connection issues Connection issues, issues with therapists not turning up on time, triggering me, not caring and not supporting me out of it. £200 a month is apparently a reduced rate for someone not working and yet if the therapist is on holiday that week you are still charged. I tried with 5 different therapists and gave up. They gave some money back for not having sessions because of app issues/connection and so no therapy. But it wasn't enough. I also realised it was mainly one of the therapists connection that was the issue and she didn't seem to care. In hindsight she could have done a voice call instead rather than waste my time! I was refunded £60 after having spent £600 for 3 months of wasted time and money. Even the group session I got removed from I assume because I was 5 mins late because of connection issues. Today I cried in my session because she triggered me and then I was told its my filtering to why I'm upset. Pointing out im nervous too doesnt make me feel good. I'm done with betterhelp!! The idea is good the reality is much different

Wow I'm so grateful to have something… Wow I'm so grateful to have something like betterhelp at my fingertips. It's affordable and in a time of extreme need and a dark point in my life a betterhelp matched me with a therapist and since my sessions started I am a happier, brighter and motivated person. I was worried because I lost my job and money was tight but if you feel it's very important find a way for your happiness and trust me it's worth it.

I wish I would have started this sooner I’d been putting off therapy for a long time because of thinking I wouldn’t be able to figure out how to work it out with my work schedule. I finally decided to try better help and it has been fantastic. I was matched with a great therapist and have different time options during the week to be able to have a session. It has helped me with tools to work through stressful/anxious moments especially with my job. I wish I would have started this sooner, but I’m thankful for the help I have received so far and look forward to the positive changes to come.

Great therapist, unaffordable. My therapist is great, I just can't afford paying out of pocket for therapy. I pay $360/mo with therapy which as a single parent is unsustainable. I followed my therapist to BetterHelp from a couples therapy platfomr when my relationship dissolved to help continue walking me through the transition. I wish there were more options for payment.

life-changing and a safe zone I've been wanting to start a therapy for years and starting December 2023 this platform really changed a lot in my life. after a round of questions i was assigned a therapist and he's an absolute blessing! there's no judgement or anything, you're the focus and your wellbeing. The platform offers mobile and web versions and options to chat, voice or video call the therapist. otherwise there are also group sessions for different topics where you can take part too. i absolutely love the whole experience and glad i found BetterHelp and that it helped me find my therapist too.