I have had 2.5 years of intense losses… I have had 2.5 years of intense losses and the resulting deep, deep grief. I needed help processing yet was unable to afford in-person therapy at over $120 per hour. Better Help matched me to a therapist that met my requirements who has been a gift to work with. Through Better Help, I am healing. I highly recommend Better Help.

BetterHelp is so helpful I was skeptical about starting with BetterHelp because I would often see it on TV ads and computer ads and I thought it was too good to be real. I was wrong. BetterHelp offers many things to help those who are in need of it and are looking for it. I’m so happy I gave it a chance and I think it’s definitely worth it.

Finally a platform for mental health that helps Using Better help has been a huge relief, Finding the right therapist can feel like dating, in that you have to look around sometimes before you find the right fit ; Thus I was grateful when they asked the right questions upfront in order to set me up with a good match. They do make it easy for (if you chose ) you can switch therapists easily as well.

Mixed bag and not particularly affordable I have used BetterHelp on a few occasions. I chose BetterHelp as it appeared to be reputable and had more reviews than other platforms of a similar nature. I liked that your sessions could be via IM. However, despite BetterHelp advertising itself as affordable, it is hardly any cheaper than regular therapy sessions with a more reputable therapist. I have found some online therapy charging £25 per weekly session which is almost half the price of BetterHelp. You also have to pay for a month advance which isn't fair value when your therapist may not be available for a full month of sessions. I haven't found this platform particularly helpful. Some therapists clearly use this as a side hustle so you don't get the level of care you want. The first therapist I used was my favourite. We sent messages back and forth rather than just having a single session a week. I felt like I had a therapist to hand on a regular basis. However, he did go on holiday for a little while and I was still charged the full month. As I was struggling to pay for this therapy, I ended up cancelling. When I re-joined I wasn't able to connect with him again and was matched to a different therapist. This therapist didn't respond to messages like the first therapist did so I only spoke to him during our weekly sessions. The sessions were not helpful. He kept telling me I felt and angry and rejected. I was fully aware of my feelings. I was looking for support on how to navigate and deal with them, which he did not provide me. I switched therapist, this one didn't even respond at all. I eventually cancelled and did some further research. I discovered that although all of therapists on the platform are qualified, they aren't all good. There are a lot who are inexperienced or disinterested and it's difficult to match with one who will provide the support you want. There are many reputable therapists and councillors who now offer therapy online in some form the price is equal/cheaper. I also think the way the subscription works needs to be changed. You pay for the month upfront but that doesn't guarantee sessions or communication from your therapist. If you pay for the month in advance, you should be in regular communication with your therapist or they should give you the option to pay per session.

BetterHelp is Better than Therapy! BetterHelp has been a literal godsend. The ease with which I can access therapy, the quality of the therapists, and the easy to use platform is great! You also get access to group therapy and classes to help advance your mental health goals.