Connection issues Connection issues, issues with therapists not turning up on time, triggering me, not caring and not supporting me out of it. £200 a month is apparently a reduced rate for someone not working and yet if the therapist is on holiday that week you are still charged. I tried with 5 different therapists and gave up. They gave some money back for not having sessions because of app issues/connection and so no therapy. But it wasn't enough. I also realised it was mainly one of the therapists connection that was the issue and she didn't seem to care. In hindsight she could have done a voice call instead rather than waste my time! I was refunded £60 after having spent £600 for 3 months of wasted time and money. Even the group session I got removed from I assume because I was 5 mins late because of connection issues. Today I cried in my session because she triggered me and then I was told its my filtering to why I'm upset. Pointing out im nervous too doesnt make me feel good. I'm done with betterhelp!! The idea is good the reality is much different

Excellent resource! I have needed a therapist, but struggled to find a specific type in my tiny town. I wasn't sure about online counseling, but it has been a huge blessing to find someone who can help me address my significant mental needs.

I recommend Betterhelp to EVERYONE I recommend Betterhelp to EVERYONE! My therapist is wonderful and is such a good match for me. The only negative is that I didn’t try Betterhelp sooner! I even told my doctors so they could recommend to other patients!

Making therapy easier, more flexible, and innovative using tech I love being able to talk to my counselor wherever I am. There have been times when I need to talk to my counselor the most while I have been out of town and a traditional session would not have been possible. From the app I can send messages to my counselor to mention something we should talk about in our next meeting or to reschedule last minute. The app also has a journal feature where you can share (or not share) a journal entry to give more insight to your counselor about a topic that you have been dealing with. I like having the option to have a video or phone call. Some days it's just nice to not have a face to face when you're feeling really down or don't want to get out of bed.

BetterHelp is Better than Therapy! BetterHelp has been a literal godsend. The ease with which I can access therapy, the quality of the therapists, and the easy to use platform is great! You also get access to group therapy and classes to help advance your mental health goals.