Great therapist, unaffordable. My therapist is great, I just can't afford paying out of pocket for therapy. I pay $360/mo with therapy which as a single parent is unsustainable. I followed my therapist to BetterHelp from a couples therapy platfomr when my relationship dissolved to help continue walking me through the transition. I wish there were more options for payment.

Finally a platform for mental health that helps Using Better help has been a huge relief, Finding the right therapist can feel like dating, in that you have to look around sometimes before you find the right fit ; Thus I was grateful when they asked the right questions upfront in order to set me up with a good match. They do make it easy for (if you chose ) you can switch therapists easily as well.

Excellent resource! I have needed a therapist, but struggled to find a specific type in my tiny town. I wasn't sure about online counseling, but it has been a huge blessing to find someone who can help me address my significant mental needs.

BetterHelp is Better than Therapy! BetterHelp has been a literal godsend. The ease with which I can access therapy, the quality of the therapists, and the easy to use platform is great! You also get access to group therapy and classes to help advance your mental health goals.

Connection issues Connection issues, issues with therapists not turning up on time, triggering me, not caring and not supporting me out of it. £200 a month is apparently a reduced rate for someone not working and yet if the therapist is on holiday that week you are still charged. I tried with 5 different therapists and gave up. They gave some money back for not having sessions because of app issues/connection and so no therapy. But it wasn't enough. I also realised it was mainly one of the therapists connection that was the issue and she didn't seem to care. In hindsight she could have done a voice call instead rather than waste my time! I was refunded £60 after having spent £600 for 3 months of wasted time and money. Even the group session I got removed from I assume because I was 5 mins late because of connection issues. Today I cried in my session because she triggered me and then I was told its my filtering to why I'm upset. Pointing out im nervous too doesnt make me feel good. I'm done with betterhelp!! The idea is good the reality is much different