I have had 2.5 years of intense losses… I have had 2.5 years of intense losses and the resulting deep, deep grief. I needed help processing yet was unable to afford in-person therapy at over $120 per hour. Better Help matched me to a therapist that met my requirements who has been a gift to work with. Through Better Help, I am healing. I highly recommend Better Help.

life-changing and a safe zone I've been wanting to start a therapy for years and starting December 2023 this platform really changed a lot in my life. after a round of questions i was assigned a therapist and he's an absolute blessing! there's no judgement or anything, you're the focus and your wellbeing. The platform offers mobile and web versions and options to chat, voice or video call the therapist. otherwise there are also group sessions for different topics where you can take part too. i absolutely love the whole experience and glad i found BetterHelp and that it helped me find my therapist too.

Great therapist, unaffordable. My therapist is great, I just can't afford paying out of pocket for therapy. I pay $360/mo with therapy which as a single parent is unsustainable. I followed my therapist to BetterHelp from a couples therapy platfomr when my relationship dissolved to help continue walking me through the transition. I wish there were more options for payment.

Wow I'm so grateful to have something… Wow I'm so grateful to have something like betterhelp at my fingertips. It's affordable and in a time of extreme need and a dark point in my life a betterhelp matched me with a therapist and since my sessions started I am a happier, brighter and motivated person. I was worried because I lost my job and money was tight but if you feel it's very important find a way for your happiness and trust me it's worth it.

Mixed bag and not particularly affordable I have used BetterHelp on a few occasions. I chose BetterHelp as it appeared to be reputable and had more reviews than other platforms of a similar nature. I liked that your sessions could be via IM. However, despite BetterHelp advertising itself as affordable, it is hardly any cheaper than regular therapy sessions with a more reputable therapist. I have found some online therapy charging £25 per weekly session which is almost half the price of BetterHelp. You also have to pay for a month advance which isn't fair value when your therapist may not be available for a full month of sessions. I haven't found this platform particularly helpful. Some therapists clearly use this as a side hustle so you don't get the level of care you want. The first therapist I used was my favourite. We sent messages back and forth rather than just having a single session a week. I felt like I had a therapist to hand on a regular basis. However, he did go on holiday for a little while and I was still charged the full month. As I was struggling to pay for this therapy, I ended up cancelling. When I re-joined I wasn't able to connect with him again and was matched to a different therapist. This therapist didn't respond to messages like the first therapist did so I only spoke to him during our weekly sessions. The sessions were not helpful. He kept telling me I felt and angry and rejected. I was fully aware of my feelings. I was looking for support on how to navigate and deal with them, which he did not provide me. I switched therapist, this one didn't even respond at all. I eventually cancelled and did some further research. I discovered that although all of therapists on the platform are qualified, they aren't all good. There are a lot who are inexperienced or disinterested and it's difficult to match with one who will provide the support you want. There are many reputable therapists and councillors who now offer therapy online in some form the price is equal/cheaper. I also think the way the subscription works needs to be changed. You pay for the month upfront but that doesn't guarantee sessions or communication from your therapist. If you pay for the month in advance, you should be in regular communication with your therapist or they should give you the option to pay per session.