BetterHelp app is very easy & convenient BetterHelp app is very easy to navigate and the therapist respond very quickly to chat messages and the appointment are convenient for whatever your busy schedule is. You can even upload photos of things you’ve accomplished and message it to the therapist to show progress on your goals. It’s been great for me.

I have had 2.5 years of intense losses… I have had 2.5 years of intense losses and the resulting deep, deep grief. I needed help processing yet was unable to afford in-person therapy at over $120 per hour. Better Help matched me to a therapist that met my requirements who has been a gift to work with. Through Better Help, I am healing. I highly recommend Better Help.

One account great - Add couples? Been great on individual level, but when I want to expand to couples therapy, it has been extremely difficult to set up separate account.

BetterHelp is so helpful I was skeptical about starting with BetterHelp because I would often see it on TV ads and computer ads and I thought it was too good to be real. I was wrong. BetterHelp offers many things to help those who are in need of it and are looking for it. I’m so happy I gave it a chance and I think it’s definitely worth it.

Connection issues Connection issues, issues with therapists not turning up on time, triggering me, not caring and not supporting me out of it. £200 a month is apparently a reduced rate for someone not working and yet if the therapist is on holiday that week you are still charged. I tried with 5 different therapists and gave up. They gave some money back for not having sessions because of app issues/connection and so no therapy. But it wasn't enough. I also realised it was mainly one of the therapists connection that was the issue and she didn't seem to care. In hindsight she could have done a voice call instead rather than waste my time! I was refunded £60 after having spent £600 for 3 months of wasted time and money. Even the group session I got removed from I assume because I was 5 mins late because of connection issues. Today I cried in my session because she triggered me and then I was told its my filtering to why I'm upset. Pointing out im nervous too doesnt make me feel good. I'm done with betterhelp!! The idea is good the reality is much different