Truly Helpful Counselors and Resources I am extremely grateful for BetterHelp. It simple to access yet professional and very helpful. The therapist is top-notch; incredibly empathetic, careful to listen and hear, patient, thoughtful, professional, and helpful. There are many resources available at BetterHelp including presentations with a wide variety of subjects to chat sessions. So grateful this type of service was available when I needed it most. It is really helping my put my experience into perspective so I can get well again.

A good matching process It has been a good experience working with betterhelp.com. I have a good therapist who I can recommend. I am benefiting from her skills, experience and goodwill. I feel that she is a good match for me. We meet once a week virtually and that is very convenient.

Finally a platform for mental health that helps Using Better help has been a huge relief, Finding the right therapist can feel like dating, in that you have to look around sometimes before you find the right fit ; Thus I was grateful when they asked the right questions upfront in order to set me up with a good match. They do make it easy for (if you chose ) you can switch therapists easily as well.

Making therapy easier, more flexible, and innovative using tech I love being able to talk to my counselor wherever I am. There have been times when I need to talk to my counselor the most while I have been out of town and a traditional session would not have been possible. From the app I can send messages to my counselor to mention something we should talk about in our next meeting or to reschedule last minute. The app also has a journal feature where you can share (or not share) a journal entry to give more insight to your counselor about a topic that you have been dealing with. I like having the option to have a video or phone call. Some days it's just nice to not have a face to face when you're feeling really down or don't want to get out of bed.

Great therapist, unaffordable. My therapist is great, I just can't afford paying out of pocket for therapy. I pay $360/mo with therapy which as a single parent is unsustainable. I followed my therapist to BetterHelp from a couples therapy platfomr when my relationship dissolved to help continue walking me through the transition. I wish there were more options for payment.