Super fast and very responsive Super fast and very responsive. We ran into issues with our apartment and when we reached out to support pets for help, they responded right away and kept us updated until they resolved the issue, which was fast as well!

Support Pets is wonderful. Support Pets has come through with the claim of receiving documents within 48 hours. And when ordering additional products if you already ordered it they make you aware rather than charging you again.Im very pleased with their service.

Support Pets does a great job of… Support Pets does a great job of assisting people who are eligible for an ESA pet to get their pets certified. Once you have completed the forms, they supply you with all the paperwork necessary to get your certified ESA pet the benefits it is entitled to. They also supply your pet with a free gift bag with toys, a halter, and tags.

The website advertises a 24-48 hour… The website advertises a 24-48 hour approval. I renewed on 3/8/24. It took 2 weeks to get the documents which were dated 3/9/24. Despite numerous attempts to get an explanation for 2 weeks, I was given form letters and excuses with no real answers. This was a very stressful process.

I love the freedom support pets give you. I love support pets. Would have been 5 stars but had such an issue this year getting my pup renewed. Support pets is great though I can take my baby anywhere with me now. This was the first bad experience I ever had. But I will continue to keep my pup through support pets.