Customer
GBThank You M.E. Mind Engage has given me the space to pour myself out and express my thoughts and feelings in a way that I have never been able to before. My therapist listens without interruption and gives me tools that helps me process out my thoughts. I can be honest when I don’t feel a method works for me, and I am given several other options to try. It’s only been a few weeks, but making the decision to attend therapy was the best and healthiest decision I’ve ever made for myself.
jeremy cantwell
GBWe attempted to use this service We attempted to use this service. When we set up an account I was supposed to receive an email, I did not. I attempted calling in several times with no response. Eventually Tim Murphy texted me. After about 6 hours he finally responded. I looked up reviews for this company and found out that their customer service is very poor. They charged me for setting up the account. When I wanted to cancel, Tim stated that they do not issue refunds. I ended up calling my financial institution and had the payment blocked. Stay away from this shady company.
Heart Diamonds
GBScam Complaint ID#: 106809 Business Name: Mind Engage (Online counseling) Thank you for contacting the Better Business Bureau about your dispute. We have attempted to contact the company at the following address: Mind Engage (Online counseling) 937 9th Floor, Felosa Drive San Angelo, TX 76901 We regret to inform you that this business does not exist in San Angelo, TX and find that it is actually located in Iceland. BBB advises that you should challenge the charges through your credit card. Sincerely, Becky Kuykendall Complaint Specialist BBB Complaint Department The above is the letter I received from bbb after making a complaint about them charging but not rendering services
Matthew
GESCAM. SCAM. MindEngage is ran by two scammers in Karachi, Pakistan. They operate under the pseudonym of "Tim Murphy." Tim Murphy isn't a real person. First, they publish their address as an address in Texas. This address does not exist. If you look up where the company is registered, it's registered in Delaware (Halersoft is the name). Another noteworthy thing is that their therapists are located out of the country. This doesn't bother me, but it's something you should know. You should also know that the therapists make about $4 per session on average. If you are using this service, I would stop immediately. If you have a good therapist, offer to pay them directly, and remove MindEngage from the equation-- as most of your money is going to support scammers. Also, please click the "useful" button on this review so that others see it and are informed.
Nicole
GBAffordable ,convenient and helpful My husband and I have been seeing Mandy for 3 weeks now and she is awesome. She helps us both see things from a different perspective and has given us tools to help us understand each other more and how to handle our arguments without escalating. This service works and is very affordable.