Just a terrible experience. Feel scammed and used. I signed up after the death of my mom after experiencing horrible grief and feelings of guilt. I would send large paragraphs of info about my life and feelings and would get a few sentences in return. After the month of “ therapy” was nearly completed I got the wonderful counseling advice of “have you ever tried to think good thoughts”? Thank you!! I’m cured. I was strung along for a month to get my money and I assume they hoped I would sign up for another month. I feel worse than before my counseling experience as I can see my therapist couldn’t have cared less about me as a person. I was a wallet.

Pros: helpful professionals - Cons: app issues and time difference difficulties The professionals are very helpful however I do think that app issues and time difference can hinder the process. One app issue I had was I would receive a notification that I received a message one minute ago (from my phone notifications) but when I would go to the app, it would actually be from 30 minutes ago. Receiving notifications 30 minutes late can add up to when professionals are available 5 hours per day, five days out of the week. Also, for any new people I would advise making sure you talk with a professional in your time zone. Personally, having a four hour time difference was difficult for me.

This company doesn’t care about you at all This company doesn’t care about anything by money. I had such a frustrating experience trying to use the app from the very start. It got to the point that it was no longer usable. Didn’t get one day that there wasn’t issues with the app and now they are unwilling to refund. I was legitimately robbed. I received zero therapy and they kept my money. Do NOT use this company!!

I've made a commitment this year to… I've made a commitment this year to become the better me. And, as part of that commitment, I decided to try out therapy for the first time. Honestly? I am a bit skeptical when people online talk about something so much, always feels like it's just hype and too good to be true. But therapy, and calmery specificaly, exceeded all my expectations! It's very fun and simple to use, I can chat and zoom with my therapist and there are also a lot of things I can do between the sessions! The way to track progress is a fun thing, almost like Duolingo streaks lol! I don't have much to compare to, but Calmery has been a great and easy experience for a newcomer into therapy.

The customer service has been great The customer service has been great. I got all my emails and requests responded to on time and without any issue. My counselor is a great person, very kind, and supportive.