Krys
DECustomer service was perfect Customer service was perfect, they responded to each of my email within minutes and we got a small issue resolved in less than an hour. Very kind and welcoming, its always a pleasure speaking with the helpful people at Calmerry.
Kim Williams
GBJust a terrible experience. Feel scammed and used. I signed up after the death of my mom after experiencing horrible grief and feelings of guilt. I would send large paragraphs of info about my life and feelings and would get a few sentences in return. After the month of “ therapy” was nearly completed I got the wonderful counseling advice of “have you ever tried to think good thoughts”? Thank you!! I’m cured. I was strung along for a month to get my money and I assume they hoped I would sign up for another month. I feel worse than before my counseling experience as I can see my therapist couldn’t have cared less about me as a person. I was a wallet.
Pamela Swyers
GBHelpful, professional therapy My therapist has helped me so much by listening and being available and even holding a mirror up to me at times when I needed it. She is calm and professional and has been profoundly impactful in my life. I will use her again if I need to. Very grateful.
Nathan Jordan
GBThe customer service has been great The customer service has been great. I got all my emails and requests responded to on time and without any issue. My counselor is a great person, very kind, and supportive.
Nicole
GBPros: helpful professionals - Cons: app issues and time difference difficulties The professionals are very helpful however I do think that app issues and time difference can hinder the process. One app issue I had was I would receive a notification that I received a message one minute ago (from my phone notifications) but when I would go to the app, it would actually be from 30 minutes ago. Receiving notifications 30 minutes late can add up to when professionals are available 5 hours per day, five days out of the week. Also, for any new people I would advise making sure you talk with a professional in your time zone. Personally, having a four hour time difference was difficult for me.