Nathan Jordan
GBThe customer service has been great The customer service has been great. I got all my emails and requests responded to on time and without any issue. My counselor is a great person, very kind, and supportive.
Parker L.
GBThank you Ashley My therapist wasn understanding and nice. The team was was fast to respond and I kept the same therapist after having to cancel my subscription for financal reasons till I was able to pay for the service again.
JCSensational
GBWaste of time Waste of time! I was hoping for a more efficient way to get therapy. Calmerry's procedures are flawed. The customer rep I chatted w/ provided me inaccurate information about how long the process takes and how you can use your weekly sessions. She stated I could combine 2 - 30 min session to make 1 - hour long session. The first therapist I was matched with never got back to me about scheduling an appointment. So I had to switch 6 days in. The second therapist I was matched with said I could not combine sessions for a longer session and that he only sees patients for 1 - 30 min session a week (I was signed up for 4/week). I requested a full refund 8 days later. They prorated my refund even though, I never met w/ a therapist and the customer rep gave me inaccurate info regarding how scheduling sessions worked (making this platform useless to me).
Allen McKinley
GBWish I could give negative stars Wish I could give negative stars. Signed up, but never used the service once. It just wasn’t for me talking online. Kept my money though. All of it. $600 for not one conversation. Seems a bit off. Do yourself a favor and get the heck away from this company. Thanks for nothing.
Ali
GBGreat and easy to use customer service!! I found Calmerry very helpful, engaging, and easy to use. A friend of mine suggested Calmerry and I honestly claim that it is a great Therapy service website for all those who seek online therapy sessions. The customer service has been great. I got all my emails and requests responded to on time and without any issue. My counselor is a great person, very kind, and supportive. I will definitely use Calmerry in the future and I highly suggest it to my friends and anyone. Thank you all for your service!!