Nicole
GBPros: helpful professionals - Cons: app issues and time difference difficulties The professionals are very helpful however I do think that app issues and time difference can hinder the process. One app issue I had was I would receive a notification that I received a message one minute ago (from my phone notifications) but when I would go to the app, it would actually be from 30 minutes ago. Receiving notifications 30 minutes late can add up to when professionals are available 5 hours per day, five days out of the week. Also, for any new people I would advise making sure you talk with a professional in your time zone. Personally, having a four hour time difference was difficult for me.
Parker L.
GBThank you Ashley My therapist wasn understanding and nice. The team was was fast to respond and I kept the same therapist after having to cancel my subscription for financal reasons till I was able to pay for the service again.
JCSensational
GBWaste of time Waste of time! I was hoping for a more efficient way to get therapy. Calmerry's procedures are flawed. The customer rep I chatted w/ provided me inaccurate information about how long the process takes and how you can use your weekly sessions. She stated I could combine 2 - 30 min session to make 1 - hour long session. The first therapist I was matched with never got back to me about scheduling an appointment. So I had to switch 6 days in. The second therapist I was matched with said I could not combine sessions for a longer session and that he only sees patients for 1 - 30 min session a week (I was signed up for 4/week). I requested a full refund 8 days later. They prorated my refund even though, I never met w/ a therapist and the customer rep gave me inaccurate info regarding how scheduling sessions worked (making this platform useless to me).
Barbara H
GBFriendly prices for my budget Why do I put them 5 points? - EXTREMELY appealing site (imho as a graphic designerJ) - friendly prices for my budget (cheaper than can be offered by other platforms) - cool customer support (I value their night-time attention) - Effective treatment (I managed to stop comparing myself with others and improved my self-esteem. That was the issue I’ve been seeking help with) - What’s not to love?)) P.S.: hello to Sophie – the best therapist in the world!)))
Amanda
GBThis company doesn’t care about you at all This company doesn’t care about anything by money. I had such a frustrating experience trying to use the app from the very start. It got to the point that it was no longer usable. Didn’t get one day that there wasn’t issues with the app and now they are unwilling to refund. I was legitimately robbed. I received zero therapy and they kept my money. Do NOT use this company!!