Thank you Ashley My therapist wasn understanding and nice. The team was was fast to respond and I kept the same therapist after having to cancel my subscription for financal reasons till I was able to pay for the service again.

Friendly prices for my budget Why do I put them 5 points? - EXTREMELY appealing site (imho as a graphic designerJ) - friendly prices for my budget (cheaper than can be offered by other platforms) - cool customer support (I value their night-time attention) - Effective treatment (I managed to stop comparing myself with others and improved my self-esteem. That was the issue I’ve been seeking help with) - What’s not to love?)) P.S.: hello to Sophie – the best therapist in the world!)))

Pros: helpful professionals - Cons: app issues and time difference difficulties The professionals are very helpful however I do think that app issues and time difference can hinder the process. One app issue I had was I would receive a notification that I received a message one minute ago (from my phone notifications) but when I would go to the app, it would actually be from 30 minutes ago. Receiving notifications 30 minutes late can add up to when professionals are available 5 hours per day, five days out of the week. Also, for any new people I would advise making sure you talk with a professional in your time zone. Personally, having a four hour time difference was difficult for me.

Just a terrible experience. Feel scammed and used. I signed up after the death of my mom after experiencing horrible grief and feelings of guilt. I would send large paragraphs of info about my life and feelings and would get a few sentences in return. After the month of “ therapy” was nearly completed I got the wonderful counseling advice of “have you ever tried to think good thoughts”? Thank you!! I’m cured. I was strung along for a month to get my money and I assume they hoped I would sign up for another month. I feel worse than before my counseling experience as I can see my therapist couldn’t have cared less about me as a person. I was a wallet.

Being more confident. My counselor often checked in on me and helped guide me through some tough times while helping me work towards being more confident. There were also times where I did not feel like talking about my experiences and she helped have conversations, which was helpful.