Amanda
GBThis company doesn’t care about you at all This company doesn’t care about anything by money. I had such a frustrating experience trying to use the app from the very start. It got to the point that it was no longer usable. Didn’t get one day that there wasn’t issues with the app and now they are unwilling to refund. I was legitimately robbed. I received zero therapy and they kept my money. Do NOT use this company!!
Allen McKinley
GBWish I could give negative stars Wish I could give negative stars. Signed up, but never used the service once. It just wasn’t for me talking online. Kept my money though. All of it. $600 for not one conversation. Seems a bit off. Do yourself a favor and get the heck away from this company. Thanks for nothing.
Krys
DECustomer service was perfect Customer service was perfect, they responded to each of my email within minutes and we got a small issue resolved in less than an hour. Very kind and welcoming, its always a pleasure speaking with the helpful people at Calmerry.
JCSensational
GBWaste of time Waste of time! I was hoping for a more efficient way to get therapy. Calmerry's procedures are flawed. The customer rep I chatted w/ provided me inaccurate information about how long the process takes and how you can use your weekly sessions. She stated I could combine 2 - 30 min session to make 1 - hour long session. The first therapist I was matched with never got back to me about scheduling an appointment. So I had to switch 6 days in. The second therapist I was matched with said I could not combine sessions for a longer session and that he only sees patients for 1 - 30 min session a week (I was signed up for 4/week). I requested a full refund 8 days later. They prorated my refund even though, I never met w/ a therapist and the customer rep gave me inaccurate info regarding how scheduling sessions worked (making this platform useless to me).
Ali
GBGreat and easy to use customer service!! I found Calmerry very helpful, engaging, and easy to use. A friend of mine suggested Calmerry and I honestly claim that it is a great Therapy service website for all those who seek online therapy sessions. The customer service has been great. I got all my emails and requests responded to on time and without any issue. My counselor is a great person, very kind, and supportive. I will definitely use Calmerry in the future and I highly suggest it to my friends and anyone. Thank you all for your service!!