MEDvidi

4010 Moorpark Ave, 114, 95117, San Jose, United States
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3.50
Based on 20 Reviews

5

55.00%

4

5.00%

3

5.00%

2

5.00%

1

30.00%
About MEDvidi

MEDvidi is an online mental health service striving to redefine the approach to mental wellness in the US. Our mission is clear and impactful: we aim to transform perceptions and enhance accessibility in the realm of mental health care. Our team comprises experienced mental health professionals, each holding the required licenses and specializations to address a broad spectrum of emotional and mental challenges. They are deeply committed to providing personalized care for attention deficit hyperactivity disorder (ADHD), anxiety disorders, depression, OCD, insomnia, and other mental health conditions. We prioritize convenience and effectiveness, ensuring that you can access high-quality mental health care from the comfort and privacy of your home. We strongly believe that mental health care should be as accessible and stigma-free as any other form of healthcare. We are dedicated to making our services both affordable and welcoming to all. We aim to normalize seeking mental support, and our appointment times are flexible, ensuring that help is available when you need it. By choosing MEDvidi, you are taking a decisive step towards a healthier mind and a happier life. With our caring team, user-friendly platform, and unwavering commitment to accessibility and affordability, we are here to support you on your journey to mental wellness.

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Gerso Guillen
US

I want to share my recent experience… I want to share my recent experience with Medvidi to caution others who might be considering their services. Seeking to resume medication for a pre-diagnosed condition, I visited their website, only to find the consultation fee via Zoom was a steep $200. After deciding against it due to the high cost, I was quickly contacted by Medvidi with a discount offer for a $99 session, which I accepted. However, the appointment with Dr. David Hall was disappointing. He was late by 20 minutes without apology, and during our session, he provided minimal information about the treatment plan and what I should expect from the medication. When I raised a concern about a shortage of my prescribed medication and requested an alternative, I was told that no changes could be made. Despite their eagerness to schedule another paid appointment, my request for a refund due to dissatisfaction with their service was denied. Based on this experience, where it felt like payment was prioritized over patient care, I advise others to consider alternative healthcare providers who may offer more patient-centered care. Thank you for taking the time to read about my experience. I hope this helps others make informed decisions about their healthcare choices.

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Lois Powers
US

I thought Dr Epstein was knowledgeable I thought Dr Epstein was knowledgeable, kind and very bright!! Very good experience

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Lisa Johnson
US

Horrible services all the way around Horrible services all the way around. Do not bother, a waist of money and time. Finally had an appointment and no rx. Absolutely no one will respond. They now just hang the phone up

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Cory
US

Last yr with medvidi help. I went last Feb . Was written medicine that is health.sustaining an been on over 20 yrs in starting dose. Never got one Rx due to local pharmacy. I'm also disabled.pjyschatric an dual diagnosed. I had my first visit last feb. Dr prescribed medicine . Thought life get back to norm. But never got the one medicine medvidi sent it my insurance authorized it but local pharmacy never filled . Now on medvidi dashboard says was filled?? Because I did not receive one Rx I did not make a follow up due to waiting for the one Rx I would find a pharmacy medvidi would send them after 5 mo. Guess time laws ??an never got. But I posted on her about it an it was taken down because I did not submit thing fast enuff an am new to trust pilot an with disabilities am not good on phone. Because I wrote the review medvidi bugged me to make another appt to fix it . Sending coupons I made appointment got same provider . Wrote the one medicine. Had to get a note for other medicine took 2 visit got note an then got told won't write medicine that whole reason they wanted me to come back to fix now it is 6 visits later I'm still on starting dose of one medicine an never got other. Also was double charged in Dec . Hav e bank statement called was told send statement an get refund yet nothing. I have had 6 visits still on starting dose now losing weight not sleeping I have 15 yrs being sober. But on health sustaining meds because dual diagnosed an was first diagnosed at 7with physch. Issues. I came back to medvidii 6 mo. Ago was given starting dose gained 15 lbs in first 2 mo. Never got other medicine so I come off very hyper sometimes my pulse goes extremely high but not anything else an have been tested 25 yrs an not thyroid . Told PTSD ADHD depression gad social anxiety an seizures with blackouts of narcissistic rage? I have expressed issues sent them records I'm suppose to weigh 150 to 170. Last yr my gram passed an I went to 124 lbs in first 2 mo. Takin medinr I went to 138lbs . I'm now starting to lose weight. Just like to no why still on starting dose why never got refund an why had get note for one medicine got note then get told doesn't feel write writing after it was written an sent for 5 months an have insurance prior authorization forms saying meet medical necessity for ??? I have note I had to get . Have bank statement . Have medical records . Just want to be healthy again

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Michael
MX

20 days later and still haven’t sent my ADHD prescription. So far not so good. I had an appointment on April 2 2024. Today is April 23rd. Over 20 days and my prescription still has not been sent to my pharmacy. I go to a small pharmacy it is located in my primary care doctors office so I know it is not on my pharmacies end. I have followed up almost everyday since the 2nd and I’m told the doctor had surgery, my pharmacy doesn’t answer the phone, etc. The situation is beyond disheartening! I have only been pleasant on the phone never rude or demanding. It’s most likely at this point I probably need a refund. I will update with the refund or reimbursement process/outcome. Fingers crossed that the office staff sent the prescription.

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