Right from the very first day Sleepio… Right from the very first day Sleepio helped me sleep better.

patronising The first weeks (!!) are wasted with tracking sleep and very general 'sleep hygiene' advice that surely most with a severe sleeping problem have explored in great detail (expect no change here, but unskippable videos with a cartoon professor mansplaining things). In my experience, by the time the only valuable help, sleep restriction, is applied, I may have given up on this. I tried restriction on my own before the programme told me. Further, there's no differentiation between interrupted sleep and problems falling asleep, which makes it at times sound it only serves the latter. Overall the approach is very rigid and the tone is patronising. Checking someone's knowledge and failed approaches to better sleep initially, and then starting where needed could have saved weeks of struggle. Sleep restriction worked for me, but it is hard to tell whether this was thanks to or despite Sleepio.

Was not accessible to me The website said my details did not match what my employer had on file. Apparently they don't care about people not found on some particular register, a group that probably includes most people.

As useless as the NHS which recommends it Can't log in on the webpage nor on the app. Completely and utterly useless and even the log in pages are badly designed. Must have been done by the YTS lad. No wonder the NHS have partnered with them. They're also useless.

Poorly constructed application. Has not helped at all!! I have been using Sleepio App now for 2 weeks and it has not helped at all. The questionnaire is poorly thought out. Whoever constructed it clearly has no idea about sleep issues. What is the point in making the sleep diary just so you can see how poorly you are sleeping? You are asked to record the time you go to bed and how long it takes you to go to sleep. How would you know what time it goes to sleep unless you suddenly check a clock just as you are about to nod off!!! Duh!! So you then wake yourself up again!! So basically this means you need a sleep tracker which are also totally inaccurate.