Very poor customer service. They are afraid to speak to the customer. I am the web developer for an association of over 300 HOAs in Arizona. I have been developing HOA websites for over a year using hoa-express. I have found the recent support to be very slow. I receive glib answers which only make the issue worse. I have chosen to no longer utilize their services.

I recently became the admin for our… I recently became the admin for our website, hosted by HOA Sites. I found the learning curve a bit steep, administration required too many steps, and instructions a bit lacking. While reviewing HOA Express as a possible replacement I found administration was intuitive and fast with a very low learning curve. Instructions are mostly great, and questions are answered quickly and fully. We subscribed to their Deluxe Plan today, over $200 less expensive than HOA Sites and a better user experience for our organization. I am sure HOA Sites works better for some organizations as their capabilities may better serve organizations larger than ours. But, for us, HOA Express's ease of administration blows them out of the water. I have seen a 75% reduction in the amount of time I spend on administration. And, our members prefer the interface. There are additional features I prefer that I could comment on, but you should take it for a free test drive yourself.

I’m thrilled with HOA Express portal… I’m quite thrilled with HOA Express portal software. It’s been a game changer for my recent startup of a new Wisconsin lake association for uniting the lake neighbors to help fend off threatening residential overdevelopment that would damage our small pristine lake. So cool how easy it was to setup, add content and invite new members. I recruited 15 community members within 2 weeks for starters... and I feel like a hero for our common environmental cause. Thank You!

We've been using HOA Express now for well over a year We've been using HOA Express now for more than a year and I can't be more pleased with most every aspect. There are a few things to quibble with like the handling of photos and some features they've yet to roll out, but it's by far the best platform I've seen for a dedicated purpose, easy to set up, and the support is very responsive. I highly recommend it for your HOA.

Professional and thorough If you are looking for a company to produce a contemporary, effective, flexible and creative website that incorporates any need you have these people are what you want. Their professionalism, patience, follow through and ability to communicate regardless of your technical skills is excellent.