Andy
GBStill love products but hate interface I continue to love the products I bought from ParentGiving and trust their advice. However, since they "upgraded" their online interface I have found it more and more difficult to use. What happened to my ability to charge through Amazon? Sometimes it's there and sometimes it's not. None of my old purchase history is anywhere to be found and "security" is so strong I can't use my account.
Rebecca
GBI appreciate being able to order… I appreciate being able to order samples first so I would know what size to get for my husband. I ordered a case and they came very quickly.
Deborah Kortyna
GBCustomer service is very knowledgeable Customer service is very knowledgeable, helpful, personable. Asked questions to determine needs. Answered all my questions that were not answered on the website. Offered to send a sample so I could discern if sizing was correct for one of the items ordered. Items purchased were delivered , well packaged, and arrived in a timely manner.
COMPASSION HOMES
GBProduct was not true to size. Product was not true to size. Disclosure was not given regarding return expense. Overall, it was a loss. I ended up with no product and spent $65 to return ship. On the positive side, Helen in customer service was very responsive to emails but not clear about the return costs.
Satisfied customer in RVA
GBPackage(s) arrives crushed Package(s) arrives crushed. I receive 2 cartons per delivery and if not both come crunched. The shipper seems to pack in randomly selected boxes. Often the box size is 2x that necessary for the contents... I bhave mentioned this to customer service and was told thet it is out of their control because the material is shipped by a 3rd party. My advice find another party to make your shipments!