C Morris
GBGreat products Great products! Fast service/delivery. This part of having aging parents is hard. Parentgiving made it just a little easier.
B. L. Martin
GBBecause of the way your app works Because of the way your app works, I selected the correct size for myself, but when it went to another screen as I made my final decision, I had to select my size again, which I did not do, because I thought I had already made my choice, so I ended up getting the wrong size. When I called they said that was my fault and they were not going to change my size, so I would have to pay shipping to return them and pay it again to get the correct size. That seemed pretty mean spirited to me. I don't think I'll be using this company anymore.
Satisfied customer in RVA
GBPackage(s) arrives crushed Package(s) arrives crushed. I receive 2 cartons per delivery and if not both come crunched. The shipper seems to pack in randomly selected boxes. Often the box size is 2x that necessary for the contents... I bhave mentioned this to customer service and was told thet it is out of their control because the material is shipped by a 3rd party. My advice find another party to make your shipments!
COMPASSION HOMES
GBProduct was not true to size. Product was not true to size. Disclosure was not given regarding return expense. Overall, it was a loss. I ended up with no product and spent $65 to return ship. On the positive side, Helen in customer service was very responsive to emails but not clear about the return costs.
MTM
GBThe overnight product is wonderful The overnight product is wonderful! Absorbent, no more beds or clothes getting soiled. Slim, not bulky and can't tell that you are wearing them. My mother and I love them.