Rebecca
GBI appreciate being able to order… I appreciate being able to order samples first so I would know what size to get for my husband. I ordered a case and they came very quickly.
Customer
GBI requested a sample,but arrived… I requested a sample,but arrived quickly. We aren't able to use the product,but knowing what available is very helpful.
Deborah Kortyna
GBCustomer service is very knowledgeable Customer service is very knowledgeable, helpful, personable. Asked questions to determine needs. Answered all my questions that were not answered on the website. Offered to send a sample so I could discern if sizing was correct for one of the items ordered. Items purchased were delivered , well packaged, and arrived in a timely manner.
Satisfied customer in RVA
GBPackage(s) arrives crushed Package(s) arrives crushed. I receive 2 cartons per delivery and if not both come crunched. The shipper seems to pack in randomly selected boxes. Often the box size is 2x that necessary for the contents... I bhave mentioned this to customer service and was told thet it is out of their control because the material is shipped by a 3rd party. My advice find another party to make your shipments!
Jack Allgaier
GBGorrect description Their product description was correct! I have ordered from other companies on the internet who advertise product as most absorbent, but were not. Theirs was as described.