First Step Receiving my impression kit was the first step, followed by a successful video session. Having a Zoom call with a real person was incredibly beneficial, providing hands-on guidance far superior to simply watching a tutorial video.

I am still waiting for my aligners I am still waiting for my aligners. I began this process and paid for it on January 17. I was promised expedited service which has not happened. I was promised a shipping refund which has not happened. I was told I would receive paperwork to submit to my insurance company which has not happened. I have repeatedly asked the simple question of what happens if I am not satisfied at the end of the first treatment and my question has gone unanswered. I need to know EXACTLY when I will receive my aligners and insurance paperwork. Once again, if I am not satisfied with the results, how do I proceed? Is a subsequent set or sets of aligners made? Cost, if any?

THANKS AARON! I had a really nice experience with Aaron, walking me through how to make impressions! Great customer service!

Kevin was amazing! Kevin was amazing!! He was so patient and kind helping me with my molds! He was very professional and gave me tips to help me make the correct molds!!

Got my timezones wrong for my… Got my timezones wrong for my appointment, but that's my fault. Service was fine, Mike was professional and gave clear instructions.