I am still waiting for my aligners I am still waiting for my aligners. I began this process and paid for it on January 17. I was promised expedited service which has not happened. I was promised a shipping refund which has not happened. I was told I would receive paperwork to submit to my insurance company which has not happened. I have repeatedly asked the simple question of what happens if I am not satisfied at the end of the first treatment and my question has gone unanswered. I need to know EXACTLY when I will receive my aligners and insurance paperwork. Once again, if I am not satisfied with the results, how do I proceed? Is a subsequent set or sets of aligners made? Cost, if any?

Great experience Kevin’s instructions were very clear. He was very personable. Had a great experience.

Quick response time I asked follow up questions to Ele about tracking my aligner wearing time. He was very helpful and clarified the instructions.

Aaron helped me to do my impressions… Aaron helped me to do my impressions correctly over zoom call. I’m very excited for the next step :)

Ele was quick to help me make my order… Ele was quick to help me make my order and guided me through the steps, clearing my doubts and even gave me an additional discount. The customer service was amazing!