kimberlee prechodko
GBI'm not even sure this is an actual… I'm not even sure this is an actual company at this point. I started payments mid October 2023. I received nos. 1-5 aligners which ended in February 2024. We are almost in May and have not received 6-10 aligners almost 4 mos. later!!! I've called and emailed and get no substantive information, just telling me to continue wearing #5. No idea when to expect future aligners. Really!? I'm done. Stopped payments and filed dispute with my bank. You get what you pay for I guess. Should have gone with Invisalign.
McKenzie Nichols
GBExcellent Customer Service We researched a lot of companies before choosing ALIGNERCO. Their product, prices, and customer service seemed like a good fit for our son’s teeth. After meeting with Jay for our teeth impression consult, I’m positive now that we did make the right choice. Jay was friendly and very helpful. We could not have created correct impressions without his help. He also answered all of our questions so we feel well informed and ready to get the most out the aligners. We’re excited to see the transformation!
customer
GBI am still waiting for my aligners I am still waiting for my aligners. I began this process and paid for it on January 17. I was promised expedited service which has not happened. I was promised a shipping refund which has not happened. I was told I would receive paperwork to submit to my insurance company which has not happened. I have repeatedly asked the simple question of what happens if I am not satisfied at the end of the first treatment and my question has gone unanswered. I need to know EXACTLY when I will receive my aligners and insurance paperwork. Once again, if I am not satisfied with the results, how do I proceed? Is a subsequent set or sets of aligners made? Cost, if any?
Fran Kuperberg
GBI really enjoyed my experience with… I really enjoyed my experience with AlignerCo. I got my retainers a few years ago and they've lasted me until now, and my dentist is impressed with the work they've done. I would recommend it to friends as a budget-friendly way to straighten teeth.
Tammy
GBQuick response time I asked follow up questions to Ele about tracking my aligner wearing time. He was very helpful and clarified the instructions.