I am still waiting for my aligners I am still waiting for my aligners. I began this process and paid for it on January 17. I was promised expedited service which has not happened. I was promised a shipping refund which has not happened. I was told I would receive paperwork to submit to my insurance company which has not happened. I have repeatedly asked the simple question of what happens if I am not satisfied at the end of the first treatment and my question has gone unanswered. I need to know EXACTLY when I will receive my aligners and insurance paperwork. Once again, if I am not satisfied with the results, how do I proceed? Is a subsequent set or sets of aligners made? Cost, if any?

First Step Receiving my impression kit was the first step, followed by a successful video session. Having a Zoom call with a real person was incredibly beneficial, providing hands-on guidance far superior to simply watching a tutorial video.

Great experience Kevin’s instructions were very clear. He was very personable. Had a great experience.

Kevin was amazing! Kevin was amazing!! He was so patient and kind helping me with my molds! He was very professional and gave me tips to help me make the correct molds!!

Ele was quick to help me make my order… Ele was quick to help me make my order and guided me through the steps, clearing my doubts and even gave me an additional discount. The customer service was amazing!