Alexandria Crawford provided an… Alexandria Crawford provided an excellent service! It is really important to have a good, professional and kind customer service and I really value that as a customer. Thanks for your help Alexandria!

Southern Furniture Plus Southern Furniture Plus Lesley R made my experience great! She answered all my questions and provided with me everything I needed.

So Many Promises Not Kept So many promises, not a single one kept. Wholesale Processing representatives promised we would not pay any fees -- that the fee is passed on to the customer (lie). Said there was a work around so a fee wasn't charged on a NC state inspection $13.60 charge (lie). Said they would set-up a prompt for online purchases that there would be a fee (lie) -- I was just told by customer service to increase what we charge by 4% -- that they don't set-up prompts to charge the 4% fee. I sent multiple emails to their riskteam email address the past few weeks and not a single response was received. I finally called them this morning and was told they hadn't received an email from me since April 4th (lie). I sent one April 5th, April 8th and April 16th, which I forwarded to the clientservices email. I truly regret switching to Wholesale Payments and will be filing a complaint with CFPB.

Good communication with the customer… Good communication with the customer service rep Lesley R. The company I am with, Custom Collision Repair-Chinook, just switched to this company and it seems more transparent than the previous credit card processing companies we have worked with.

great customer service very informative and helpful leslie r. was able to get all of our questions covered at Smiths Tactical Sales ecom thank you so much for the help.