Processing time takes weeks! They claim they are having processing delays, but it has now been 24 days. Pay attention to the reviews. Something is seriously off with this company. Sometimes orders are filled, but about half the time they delay them a month for no apparent reason, or claim the medication is on backorder when it is in stock at every other normal pharmacy. Be careful of their prepaid mail-order programs. They get your money upfront, then don't deliver.

Great Customer Service For two years, I have ordered my medication through DiRX. Initially, I chose DiRX because they offered the lowest price for my prescription. Over the years, their excellent service has made me a happy customer. When calling, it's fast and easy to be connected to a helpful customer service PERSON. They have helped me make orders, change shipping information or investigate any billing. I highly recommend DiRX.

Mixed review Good customer service and good email updates but it took 2-3 weeks to get our first order from the time we started the setup process. Also when ordering multiple items, they put the whole order on hold when one item was unavailable. After I called, they asked if I wanted the rest of the order and to keep the one item in hold. I would have preferred they either skip what they have or communicate that with me rather than just letting the order sit until I called. Hopefully the refills will go quicker and be in time.

Prices are fantastic! Set up of my account was very easy and straightforward. Moving my prescription was hassle free and the prices are fantastic. I’m saving so much money by using DiRx. I would highly recommend this online pharmacy!

Very surprised at the savings & value Very surprised at the savings & value. Customer service responded in quick time with answers to questions. Quick process to transfer scripts. Only snag was scripts were filled to a smaller amount than ordered. Savings were appropriately 45% less than insurance adjustment. Happy camper.