New Customer
GBFirst experience with DIRX: First experience with DIRX: Setup my acct. and placed my order on line, VERY easy. But had to call after 1 week since I did not get email notifying id shipment. Apparently 1 medication was on back order. It was the 1 prescription that is imperative I take and was almost out. Cancelled that medication had to have Dr send to new pharmacy. The other medication was shipped and received in 2 days, perfect. My only issue is not all meds are created equal and the company should know that. A notification of back ordered meds should be sent with an expected in stock/ship date. I will retain the local pharmacy for critical meds going forward. Others can stay with DIRX.
Beth O
GBPrices are fantastic! Set up of my account was very easy and straightforward. Moving my prescription was hassle free and the prices are fantastic. I’m saving so much money by using DiRx. I would highly recommend this online pharmacy!
T long
GBAfter writing a review last week After writing a review last week. I wanted to give an update. We were charged 3 times for my husband’s medication. January 19th, February 1st and 2nd. We recieved one of the $101.37 back and dirx said the one on the 2nd didn’t go into their account I had to dispute the charge and we recieved the 2nd back yesterday. So everything is good now. Thank you
KptnR
GB2 Excellent Annual Plans ($180 or $360) Cover Nearly ALL Your Generic Meds • Excellent Customer Service. There were a few order issues which Customer Service solved promptly • 7-10 day turnaround for Order when Medical Provider sent prescriptions to DiRx • Some small problems w online ordering process. DiRx Customer Service explained they are a ne company improving their order system They recommend using Internet Explorer which is not available for Mac OS
Rebecca
GBConsidering that your pharmacy is one… Considering that your pharmacy is one of the smaller ones that get meds a little later than the larger companies, you did great! I will continue to use your mail order. Thank you for keeping the prices low!