Paid, not processed I was happy to order my meds, my card was charged, but it was not processed. Emails indicated processing was happening, but I only learned after calling that it had not processed. No reason was given.

Great but no HSA Their pharmacists coordinated well with my doctor to speed up the process. I received my prescription within 1 week in a mostly recyclable container. The paperwork in the delivery box could have been emailed to me and conserved resources. Unfortunately, they do not except HSA payments or insurance. Overall, they do great work to reduce plastic and I will continue supporting their cause.

Not enough dosage options Not enough options available for my prescription doses. I take extended release propranolol- 80 mg was not an option. Also the price of duloxetine was prohibitive.

Great customer service When I reached out to customer service because my package never arrived, they sorted it out right away and even sent a replacement. I think technically the mistake was on my end, but I'm glad I'm not out the money.

I buy pepcid and claritin over the… I buy pepcid and claritin over the counter but you only offer those under a prescription. The site is a little too complicated to select the items you want. If the items were just listed in alphabetical order instead of in categories such as digestive health, sleep, etc. it would be easier. Also there is no place for comments. I wanted to transfer my prescriptions now but they won't be due to be filled until January and February but there was no place to note that.