Regarding Mary in your Customer Service Department I met with Mary in your customer service department via your chat utility. I found Mary to be not only professional but extremely personal as well. I experienced some difficulty after running the cleaning/de-scaling process and within seconds, Mary gave me instructions that has my MXL-15 up and running like new! So not only was Mary personable, but I found her to be extremely knowledgeable in the process of trouble shooting the problem. Whatever you're paying her... IT ISN'T ENOUGH! Gregory O. Clark

Drinking ionized water We have been using and drinking ionized water for nearly 20 years. We were distributors for Kangen water machines years ago and fell in love with the water. We now have a MXL-9 countertop Life Ionizer, and we’re getting the same clean, energized, structured, hydrogen-rich, oxygen-rich, high pH water for half the price of a Kangen machine. 4 years now and it works great. Plus, Life Ionizers provides a much longer warranty and customer service has been great. I messed up installing filter one the first time, so I called customer service and within 5 minutes I was straightened out. Great company. Chad K., San Diego frequencyrising.com

Emanuel and Pamela Faison Hi we are Emanuel and Pamela Faison and we have had our Lifeionizer 7700 for over 10 years and it still performs as the day I bought it. I can truly say that the quality is so good thar my son and my daughter has one as well. The water has made a great difference to me and also because I'm a heart patient as well. Thank you Lifeionizer for you continued service to my family.

Good customer service Hi, I had an issue in replacing the filter 1 replacement, and I was chatting on Lifeioners.co.uk website, Mary was able to provide the required help in a quick time...I was able to fix the issue, the filter 1 is successfully replaced...Thanks to Mary...excellent support

Worth the investment, health wise. I spoke with Roberto Lopez regarding a replacement diverter. He provided additional & helpful information regarding our alkaline system. I’ve had the 9100 a while. I liked it so well, I bought another one for my daughter. They both are still working very well. We’ve exchanged both filters at least once, as we do not constantly use alkaline water. Our 9100 rests on our counter top. Convenient & out of the way. I use the water for cooking, especially acidic foods. I keep a fresh gallon jug of alkaline in the refrigerator for drinking, etc. I believe we benefit, health wise, because we use/drink it on a daily basis.