I’m a physician using the platform I’m a physician using the platform. The company takes money from us even if the patient books erroneously (ie doesn’t realize your practice is fee-for-service) and then doesn’t cancel the appointment. This was not explained clearly to me and there has been no repercussion for poor onboarding experience. There is no manager I can speak to, just the general “service” inbox they constantly direct us to. Just poor customer service for physician. Be weary if you’re a new doc looking to consider them as a marketing engine.

I used Zocdoc regularly and in the past…but I used Zocdoc regularly and in the past and only once had a problem. When I used it to schedule an appointment with an orthopedist and called the Orthopedists office as requested by a text through Zocdoc I was told that the appointment I booked is not valid as the doctor does not correlate their schedule with Zocdoc and the orthopedist I booked would not be available for weeks after the date of my appointment. Why the heck does Zocdoc even put an appointment schedule up on the site? It's worthless. Why not just say "Call Physicans Office' for appointment? Physician availability would be one of the criteria used in picking a physician. Why put the user through this useless exercise of picking and scheduling appointments that don't really exist.? Be aware.. when you pick an appointment date and time more often than not... it was nothing more than a feel good exercise. And Zocdoc needs to inform it's users that the appointment is not made until you call the physicians office.

I highly recommend Dr Abbas I highly recommend Dr Abbas. He is very professional and helps my back and neck a lot. Love the ease in booking appointments online too

Great app Very good user friendly as well as functional. I typically don’t leave reviews but this app has been one of few that didn’t stress me out. 🤷🏽‍♂️

Zocdoc was incredibly easy to use Zocdoc was incredibly easy to use, and I was able to find the specific type of doctor I sought near my location very quickly. It was also very user-friendly when booking the appointment and completing forms.