Eric Sevland
GBHone Health: Your Wellness Warriors! Hone Health is phenomenal! They listened carefully to my concerns and offered personalized solutions. But what really impressed me was their support—they were there for me every step of the way, providing not just medical expertise but genuine care. Hone Health isn't just a healthcare provider; they're a trusted partner in wellness. Highly recommended! Thanks, Hone Health, for your outstanding service.
jamey cortese
GBHad a few questions reading my Hone… Had a few questions regarding my Hone Shippment and Membership. Called and left a message. Hone Rep was quick to call me back and answered all of my questions and concerns. Shipped out supplies the next couple of days and got them quick. I also had a question regarding my membership. The Rep. Was quick getting back to me with a answer and really pleased with that as well. Hone Staff is great and ilI really appreciate Everything they do. Thanks Jamey
John
Unacceptable Experience with Home Health I am writing to express my extreme dissatisfaction with the service I have received from Hone Health. My experience, which began in February 2024, has been nothing short of a nightmare. Despite undergoing four blood tests and numerous attempts to communicate with your support team, I have been met with incompetence and disregard for my concerns. Your insistence on repeated testing without providing clear explanations or acknowledging my questions is unacceptable. The lack of specificity regarding the biomarkers in question only adds to my frustration. Furthermore, the absence of a customer service support number demonstrates a lack of transparency and accountability on your part. I followed your instructions to go to LabCor for testing, with the assurance that Home Health would cover the cost. However, after receiving the results, I was informed by your support team that I needed to be tested again. This contradictory and disorganized approach is unacceptable and reflects poorly on your company. I demand an immediate refund for the services I have paid for but have not received. Failure to do so will leave me with no choice but to escalate this matter further. I expect a prompt and satisfactory resolution to this issue. April 26, 2024: I am responding to the nameless "kvetrano@honehealth." comment. All you have to do is read the help tickets I have opened and responded to. You will find that your support team failed to respond to my questions. You need to look at your organization and make some changes to better serve your customers instead of being on the defensive with your comments. It is sad.
Michael
GBExcellence Everything from the first interaction with my physician to the help provided from the customer service has been 5+ stars. The customer service will get back to you within a day and usually within a couple hours. They are responsive and helpful. I have been with hone for over 2 years and I can give this company my full recommendation.
Nathan
GBI am a US Army veteran and suffer from… I am a US Army veteran and suffer from post traumatic stress disorder. I have struggled for 10 years managing my depression and energy levels. I have struggled with intimacy and feeling any kind of sex drive. After starting testosterone therapy my life has changed! I have more motivation, energy, and muscle mass. My sex drive is back in full force and it’s not a chore anymore. Along with therapy and proper medication my PTSD symptoms have lessened and I’m sleeping better. Hone also kicks ass with customer support and shipping. I always get my medications on time.