The product ordered on 5/29 still has… The product ordered on 5/29 still has not been received as of 6/11 the promise is 3-5 business days it is now 9 business days & my wife has neck problems & we were counting on the appropriate delivery time. I have called for 3 days, and inquired of customer service as of the status of our order 4000001242 and no one has responded with an update on our order. I of course am very dissatisfied. would someone please respond we really need this brace.

Brace it Better was very prompt and… Brace it Better was very prompt and efficient in filling my order for knee brace!

Really like the design and the…materials Really like the design and the materials. It's just what I was looking for to be able to go to the pool. The only thing different I would have liked is a small string or strap that could be attached, as needed, around the midsection. It would increase the issues and demands of wearing a sling . From pictures and reviews, I thought yours was the best I found.

I highly recommend Brace it Better! Brace it Better gets 5 Stars from me because their customer service is second to none! My Dr has prescribed the VQ Orthocare OActive2 OA Knee Braces for both knees to be worn after Regenexx Stem Cell & PRP treatments. I had several questions over the Labor Day Weekend and Steve Senzik answered every one of them immediately. They offered fast, free shipping and a discount coupon for 10% off. When my shipment arrived only 1 brace was sent and it had a defective buckle. I notified Steve and along with numerous apologies, he placed a rush order for 2 more braces and included a return shipping label to return the defective brace. My new braces arrived the next day and were in perfect order. I have not worn them yet but will soon. I will do business with Brace it Better again!

Anybody can make a mistake. I ordered a neck brace because I wanted for my wife and they sent an arm sling, but when I called to report they had sent the wrong item they were very attentive to my needs. I was upset because I wanted my wife to wear the neck brace to hold her head up at church and this was Thursday. They apologized and sent the brace overnight. I received it Friday morning and she wore it to church Sunday