Easy to work with Easy to work with, my therapist was lovely. Happy my lovely support cat is able to be with me while travelling. My family practitioner recommended them.

I got my ESA letter from CertainTeed… I got my ESA letter from CertaPet he process is simple and fast I have been using them for three to four years now. My appointments are always at the convenience of me the Doctor is straight to the point and there when and if the landlord ever needs more information. However, most rental places in Texas use a third party system that this letter gets screened by and uploaded to for them to verify the integrity of it and I never had a problem with anything on either side. This place is awesome!

Certapet has been fabulous for me Certapet has been fabulous for me, my family & most importantly my dog! Navigating complex issues such as housing, traveling, flying, etc— with your dog is no joke. It can be really overwhelming and was until I gave these folks a shot. Not only do they check in on me, they are on standby if I have an issue with anything or anyone to provide assistance and they have. Emails are educational and I have referred them to several friends. 10/10 recommend

Beware of this letter churning scam… Beware of this letter churning scam that preys on the already vulnerable persons with disabilities. I would rate this company with a zero - but that was not an option hence the 1 star review. In my case Certa Pet referred Jenny Thomas of Pansy Field Counselling to assess my need for a support animal and provide a Travel Letter that would enable me to travel with my service dog. Certa Pet and Ms. Thomas were aware of the breed and weight of my service dog prior to drafting the letter. The letter contained a clause referring to a 22lb weight restriction for air travel , when I questioned why they would accept my money - (which they receive up front before any service is provided) knowing that my dog did not meet the most recent criteria for air travel , I was told that it was my problem and they don't provide refunds. So I paid 150.00 for a letter that I cannot use and they will not refund me ..... total scam !

Highly recommend!! My experience with Certa Pet has always been a good one! When it comes to refilling my ESA application each year, Certa Pet not only makes it a breeze, but makes me feel safe, knowing I have someone to help in an instant if something were to happen to me or my fur baby!