I have been using certapet for years… I have been using certapet for years and have told many people about them. They are an amazing company with amazing doctors. I never have any issues with their letters when flying and it just makes it less stressful for me to legally have my support animal with me. I would highly recommend certapet!!

Life is good I'm not one to write reviews but when you find a company that is helping to make people's lives happier and a little easier you can't pass it up. I am so glad I found this company probably almost 10 years ago.! This is the 2nd dog I've had go through Certapet. The customer service all the way to the appointment with the counselor runs so smooth. The staff is pleasant and always willing to help you with questions.

I love Certapet how they fast respond… I love Certapet how they fast respond and renewed my new letter . Thank you awesome service is helping taking my frenchy with me and travel and helping me with my anxiety and emotional support . Thank you again

Therapist hasn't responded in a month... We signed up with a therapist over a month ago. They responded once and then never got back to us again. We reached out for 12days. Not sure what happened but we are currently disputing the charge and going else where. Hopefully to a place that has a better response time and customer service.

Certapet has been fabulous for me Certapet has been fabulous for me, my family & most importantly my dog! Navigating complex issues such as housing, traveling, flying, etc— with your dog is no joke. It can be really overwhelming and was until I gave these folks a shot. Not only do they check in on me, they are on standby if I have an issue with anything or anyone to provide assistance and they have. Emails are educational and I have referred them to several friends. 10/10 recommend