The whole process with Certapet was…Reassuring! The whole process with Certapet was clear and forthright . . . and alleviated my stress about my companion wonder dog being seen as essential to my well-being. My only concern came early on when asking a question and being written back that this would put me at the bottom of the queue. I had replied: "chuckles. okay." Overall, they were splendid.

Some of the psychiatrists they use… Some of the psychiatrists they use provide poor service and will blane you for lack of timely and proper correspondence. You will not receive a refund for this even if you never actually speak to any psychiatrist at all. Poor quality service with very little accountability.

I got my ESA letter from CertainTeed… I got my ESA letter from CertaPet he process is simple and fast I have been using them for three to four years now. My appointments are always at the convenience of me the Doctor is straight to the point and there when and if the landlord ever needs more information. However, most rental places in Texas use a third party system that this letter gets screened by and uploaded to for them to verify the integrity of it and I never had a problem with anything on either side. This place is awesome!

Thorough consultation and quick results Certapet has a thorough questionnaire for customers to fill out. Once pre-approved, you are able to set up a consultation with a licensed mental health professional as soon as the next day. I received my ESA letter within minutes after the consultation. I'm very happy with Certapet services.

I have been using certapet for years… I have been using certapet for years and have told many people about them. They are an amazing company with amazing doctors. I never have any issues with their letters when flying and it just makes it less stressful for me to legally have my support animal with me. I would highly recommend certapet!!