I have been using certapet for years… I have been using certapet for years and have told many people about them. They are an amazing company with amazing doctors. I never have any issues with their letters when flying and it just makes it less stressful for me to legally have my support animal with me. I would highly recommend certapet!!

Therapist hasn't responded in a month... We signed up with a therapist over a month ago. They responded once and then never got back to us again. We reached out for 12days. Not sure what happened but we are currently disputing the charge and going else where. Hopefully to a place that has a better response time and customer service.

Saved me 600$! And easy stress free experience Amazing experience! The intake process was easy and fast and the conversation with my therapist was a day later and took maybe 4 mins total, but was an informative quality call. She made sure to explain that if I have any trouble with my housing letter to let her know. Great service.

Great experience with Certapet Great experience with Certapet, I reached out to a friend that used this company and told me they were the best. Recently found out I have Fibromyalgia, something I have been dealing for over 20+ years. The entire process was super easy. Was approved the same day. So happy with the service I applied for a 2nd ESA letter for double support.

Some of the psychiatrists they use… Some of the psychiatrists they use provide poor service and will blane you for lack of timely and proper correspondence. You will not receive a refund for this even if you never actually speak to any psychiatrist at all. Poor quality service with very little accountability.