Happy Customer
GBGreat service as per usual Great service as per usual. I receive a reminder text, I submit repeat prescription request, and my prescription is usually delivered 5-7 days later. The customer service team are fantastic and however many times I grant them the rest of the day off, they always refuse. Now that is what I call dedication to their patients B./
Dennyscraft - Stevenson
GBExcellent service!! Excellent service!!! Great team that are always helpful and kind... Medication has changed my life...
TVN
GBThey're Trying, They're Really Trying There are constant issues with providing medication and the rudeness and abject lies told by staff. Ensuring I would have some form of medication over Easter, I put my request in, through my Clinic, two weeks before Easter, nothing was sent through, and the reply I received was that this will now take a further week to even process. That is three weeks on from a prescription being received. Leaving patients without this medication for extended periods is beyond reprhensible. Avoid, they will take your money, but will not dispense due to lack of stock, and terrible customer service. Who wants to secure this medication, and then be constantly required to stop this, when Dispensary Green change dates on Medical prescriptions, and ensure patient pain. Zero out of Five Update: The prescription will now be sent out after a further two weeks, despite untruthful Manager insisting this would be sent out today. I'm being provided lots of false information, and subsequently have had to transfer over to Curaleaf. In the time that Dispensary Green have created a truly awful set of experiences, Curaleaf took payment, sent the prescription out, and tracking advised this will be received tomorrow. In Dispensary Green's case, they didn't send out anything, and while taking payment for a three plus week prescription, they've now readvised they will send this out after a further two weeks. I had another prescription, and twice this hasn't been fulfilled, which is why this was transferred away from Dispensary Green. I do not want to complain, but this impacts paying patients, in numerous and unaccounted for, ways. All disability amendments have not been followed, to date. I'm really concerned they are not providing patients with accurate information. Further Update: They Cancelled the prescription and my Clinic suggested DG were presenting obviously false and misleading statements, ridiculous. Further Update: Against my better judgement, my Clinic attempted to use DG again. To no one's surprise; they took payment, have not dispensed anything, and I am expecting another refund of my money. This is causing so much unecessary pain and distress, when I could be dealing with a competant company such as Curaleaf. Final Update: Unexpectadly the prescription arrived 4 hours later, without any notice, save for the excellent Royal mail Service, and pain has been dramatically reduced, which is semi-surprising. Still says they're arranging the medication, but They're Trying, They're Really Trying.
Jason Martin
GBVery happy super fast ,everything in… Very happy super fast ,everything in stock for my ongoing care plan,brilliant . Thank you team.
Leo Mcx
GBWoe Behold these dreges of society that… Woe Behold these dregs of society that work and mislead people for a living, and pilfering money that could go toward food in a cost of living, The red horned guy from hades has more kindness in his heart full stop. To mess with people prescription for there health or mind are sickos ! Hopefully instant karma awaits those of you at dispensary green whom make a mockery of the medical cannabis field and I truly hope its hits tenfold!