I FIRST BOUGHT A USED CONCENTRATOR FROM… I FIRST BOUGHT A USED CONCENTRATOR FROM THEM WORKED GREAT THEN I HAD A ISSUE THEY TRIED TO HELP OVER THE PHONE GOT IT WORKING THEN THEY SENT A REPLACEMENT AND A FREE PICK UP OF THE OLD ONE.JUST RECENTLY ORDERED FILTERS AND THEY ARRIVED IN A COUPLE DAYS.

I ordered an oxygen concentrator and… I ordered an oxygen concentrator and compressor to refill portable tanks. All came in about 4 days in perfect condition very securely wrapped. Excellent communication from company Received instruction manuals to download via email several days prior to receiving order. Received email when order shipped and tracking #. Their website is easy to navigate and prices are listed so you can easily shop and compare for your needs. Overall this was a good shopping experience and I would highly recommend this company.

A small blip in time, as pure as a human can be. The people of this company went far beyond the call. In a warehouse where no one but themselves would know what they are doing. It didn't matter. They rushed to help someone in need without hesitation, without wanting anything, without worrying that they would be home a little later. Hell yes. Beauty rises from special times. What a glorious beauty they shared with me.

Communication could have been better Communication could have been better. Original item ordered was no longer in stock. Another model was supplied but had to call them to find out what was holding up shipment. Am pleased with item received.

Truly reconditioned? - Thanks for the clarification Trying to figure out what the term reconditioned means. I bought a "reconditioned" Invacare 5LX. I had used an Invacare Platinum 10 prior to this that had a door on the side that contained a HEPA filter. The five LX did not so I took the top off to see if it had one inside which it did. The only thing is the entire interior of the machine was filthy, obviously never having been cleaned. Machine was dated 2000. The beds were rated 2010. The hepa filter was dirty. The only reconditioning I could see was the exterior of the machine was wiped down and the large particle filter on each side had been cleaned. The machine does work well.