Extra mile We purchased an Arizer vaporizer which is great. When we received it, unfortunately a glass tube was broken. We didn't think much about it, so threw the broken part away. When I contacted them about replacement, I was told I needed to send a pic of the broken part (which we didn't have anymore as trash day had come and gone). They ended up waiving that requirement and replacing the part anyway. Thanks so much, greatly appreciated. Would recommend them to others for sure. Thanks.

Awesome Customer Service! I ordered a replacement part for my DBV because Vapor Seller was the only company offering free shipping (I REALLY hate paying for shipping). That being said, I know that free shipping usually means it'll take FOREVERRRRRR to receive my order, but not with these guys! I was pleasantly surprised at how quickly I received my order and also how well it was packaged. They even followed up with me after I received my order! Fantastic customer service makes all the difference. I wish all companies knew that!

Steer clear Sent me the wrong product on order number 1330109469, then tried to bribe me to take down a review I had written. I returned my product and was refunded, then they send me an email saying that they will rerun my card illegally if I didnt take down a different review I had written. Don't waste your money, these people need to be shut down.

DNA Lavabox I purchased a blood red limited edition lavabox back in July my first mod box and I love it. Transaction went smoothly there were no issues at all and vapor sellers had the best price. 8 months later I bought the same box but in black just goes to show how awesome this mod is. I had to have both colors and yet again vapor sellers pulled through and hooked up with another awesome mod box.

Customer service I had some trouble with my order for several weeks, but spoke with Daniel the service rep and fixed everything and I received my order in two days free shipping because of my wait on the product.. Quick and prompt service they provided much appreciated, thank you Vapor seller....