Extra mile We purchased an Arizer vaporizer which is great. When we received it, unfortunately a glass tube was broken. We didn't think much about it, so threw the broken part away. When I contacted them about replacement, I was told I needed to send a pic of the broken part (which we didn't have anymore as trash day had come and gone). They ended up waiving that requirement and replacing the part anyway. Thanks so much, greatly appreciated. Would recommend them to others for sure. Thanks.

PERFECT found exactly what I needed with ease online.(replacement batteries)payment was discrete and easy, shipping was faster than expected and in a plain brown envelope. Received appropriate emails and notifications. Even received a "thank you for your purchase" and "follow up post purchase" to make sure things were okay. Will definitely recommend and shop again! 5+ STARS!

Awesome Customer Service! I ordered a replacement part for my DBV because Vapor Seller was the only company offering free shipping (I REALLY hate paying for shipping). That being said, I know that free shipping usually means it'll take FOREVERRRRRR to receive my order, but not with these guys! I was pleasantly surprised at how quickly I received my order and also how well it was packaged. They even followed up with me after I received my order! Fantastic customer service makes all the difference. I wish all companies knew that!

Good customer service I have not yet recieved my vape, I ordered it a couple days ago, I then sent them an email (after their company hours) and they responded the next morning technically before the company was supposed to open that day. They take a day or 2 to ship sometimes but any inquires about there company they are happy to handle quickly through their customer service department. I would probably use this website again in the future

Excellent Customer Service I wasn't expecting such great customer service from vaporseller but they really did great. I needed some spare parts for my davinci vaporizer and they had the accessory pack 10 bucks cheaper than anywhere else. When I emailed customer service to cancel my first order so I could order the accessory pack, they responded and cancelled the order within one day. My order also shipped the very next day. Very fast and very nice people.