wesley
GBCustomer service I had some trouble with my order for several weeks, but spoke with Daniel the service rep and fixed everything and I received my order in two days free shipping because of my wait on the product.. Quick and prompt service they provided much appreciated, thank you Vapor seller....
Dan Fraser
CAGood customer service I have not yet recieved my vape, I ordered it a couple days ago, I then sent them an email (after their company hours) and they responded the next morning technically before the company was supposed to open that day. They take a day or 2 to ship sometimes but any inquires about there company they are happy to handle quickly through their customer service department. I would probably use this website again in the future
Whambs
GBNot a good experience. First rule of thumb, always research online sellers. I didn't do that for this purchase, and now I'm getting burned. I bought a product on 12/15, didn't hear any response other than a purchase confirmation until I threatened them with a refund through paypal on 12/18. I then immediately received a shipping notification and tracking number, but, alas, it still hasn't been shipped. It is now 12/20 and my product is still in "pre-shipment," and it's been 5 days. Thank goodness I paid with Paypal and can open up a claim at get my money back. They also don't answer their phone. 2015 Update: They called and offered me $25 to take this review down. I refused.
Caleb Hunt
GBSmooth transaction, no complaints I read a few of the negative reviews, so I went in wondering if I was making a mistake. Luckily it went smoothly! Shortly after I had placed my order online, I chatted with a guy on the website and requested them to expedite shipping. I had a USPS tracking number within a few minutes. They didn't actually ship it until the next day, but I received the vaporizer within 5 days from placing the order. I'm very happy, and saved myself some money.
T Nicole “Nicky” Smith
GBAwesome Customer Service! I ordered a replacement part for my DBV because Vapor Seller was the only company offering free shipping (I REALLY hate paying for shipping). That being said, I know that free shipping usually means it'll take FOREVERRRRRR to receive my order, but not with these guys! I was pleasantly surprised at how quickly I received my order and also how well it was packaged. They even followed up with me after I received my order! Fantastic customer service makes all the difference. I wish all companies knew that!