Not a good experience. First rule of thumb, always research online sellers. I didn't do that for this purchase, and now I'm getting burned. I bought a product on 12/15, didn't hear any response other than a purchase confirmation until I threatened them with a refund through paypal on 12/18. I then immediately received a shipping notification and tracking number, but, alas, it still hasn't been shipped. It is now 12/20 and my product is still in "pre-shipment," and it's been 5 days. Thank goodness I paid with Paypal and can open up a claim at get my money back. They also don't answer their phone. 2015 Update: They called and offered me $25 to take this review down. I refused.

Extra mile We purchased an Arizer vaporizer which is great. When we received it, unfortunately a glass tube was broken. We didn't think much about it, so threw the broken part away. When I contacted them about replacement, I was told I needed to send a pic of the broken part (which we didn't have anymore as trash day had come and gone). They ended up waiving that requirement and replacing the part anyway. Thanks so much, greatly appreciated. Would recommend them to others for sure. Thanks.

Awesome Customer Service! I ordered a replacement part for my DBV because Vapor Seller was the only company offering free shipping (I REALLY hate paying for shipping). That being said, I know that free shipping usually means it'll take FOREVERRRRRR to receive my order, but not with these guys! I was pleasantly surprised at how quickly I received my order and also how well it was packaged. They even followed up with me after I received my order! Fantastic customer service makes all the difference. I wish all companies knew that!

Excellent Customer Service, Lowest Price- A friend recommended using Vapor Seller and I owe them big time... Had a question about an order and how quickly I could receive. Spoke to Daniel (manager) at Vapor Seller and he went above and beyond to get the product out the door and delivered to me.... Can't stress enough how helpful he was. And the prices are unbeatable as well! Absolutely will be dealing with them on all future vaping purchases. If you are on the fence about a purchase I would highly recommend giving them a call..

Awesome Service and Best Price After looking online for some time I came across an awesome deal on vaporseller for the Arizer solo. After making sure it was legit I ordered it and the package came within a week. It shipped quick, it's the newest model, and everything is genuine. The prices seriously can't be beat. Also, the packaging and the billing is discreet so that's a plus.