Extra mile We purchased an Arizer vaporizer which is great. When we received it, unfortunately a glass tube was broken. We didn't think much about it, so threw the broken part away. When I contacted them about replacement, I was told I needed to send a pic of the broken part (which we didn't have anymore as trash day had come and gone). They ended up waiving that requirement and replacing the part anyway. Thanks so much, greatly appreciated. Would recommend them to others for sure. Thanks.

Excellent Customer Service I wasn't expecting such great customer service from vaporseller but they really did great. I needed some spare parts for my davinci vaporizer and they had the accessory pack 10 bucks cheaper than anywhere else. When I emailed customer service to cancel my first order so I could order the accessory pack, they responded and cancelled the order within one day. My order also shipped the very next day. Very fast and very nice people.

Smooth transaction, no complaints I read a few of the negative reviews, so I went in wondering if I was making a mistake. Luckily it went smoothly! Shortly after I had placed my order online, I chatted with a guy on the website and requested them to expedite shipping. I had a USPS tracking number within a few minutes. They didn't actually ship it until the next day, but I received the vaporizer within 5 days from placing the order. I'm very happy, and saved myself some money.

Not a good experience. First rule of thumb, always research online sellers. I didn't do that for this purchase, and now I'm getting burned. I bought a product on 12/15, didn't hear any response other than a purchase confirmation until I threatened them with a refund through paypal on 12/18. I then immediately received a shipping notification and tracking number, but, alas, it still hasn't been shipped. It is now 12/20 and my product is still in "pre-shipment," and it's been 5 days. Thank goodness I paid with Paypal and can open up a claim at get my money back. They also don't answer their phone. 2015 Update: They called and offered me $25 to take this review down. I refused.

This is a great product from a great seller at an amazing price. This was a very easy and fast transaction. I received a high quality product at an amazing price. Close to half the cost compaired to other sellers. Prompt shipment as well as good communication and great price. I will definitely reccommend your business. Actually I already have. ;)