One of the worst experiences I have… One of the worst experiences I have encountered. Staff was too busy on the phone to care to help me. I tried to get staffs attention, just really disappointing. I won't ever shop there again and recommend others to avoid.

A relative recommended the Brio trimmer… A relative recommended the Brio trimmer and my husband loves it. I bought him the toothbrush and we liked it so much that I got one for myself. Great features, including shutting itself off after two minutes, and leaves my mouth feeling so very clean! I also appreciate the small foot print and sleek lines that make leaving it on the counter so much less unsightly than other toothbrushes.

The cut created split ends in my beard The cut created split ends in my beard. The guard settings aren't standard so you have no idea how long it will be because they don't match the mm size that they say. Overall, very disappointed.

This is not the firs time I order over… This is not the firs time I order over the phone and I always get something else rude manager and horrible customer service

Buy with confidence. I love the display and how it cuts hair. Fantastic product! ***Update***The plastic coloring smeared because I guess there was rubbing alcohol on it. A magic eraser took care of the smear, and all is good! I would like to thank Brio customer support for reaching out here, which shows their dedication to making their customer's happy. I have also purchased their electric toothbrush, which is awesome as well! They will continue receiving my business.