Excellent support and product I love my Beardscape and the customer service is excellent. I chipped my trimmer head so I bought a new one, but I had an issue installing it. I contacted the support team and they explained me what to do and ALSO reminded me that I still have a warranty. They then proceed to give me money back for the chipped trimmer head. I've been having the same beardscape for the past 2.5 years and it's still like new!

Buy with confidence. I love the display and how it cuts hair. Fantastic product! ***Update***The plastic coloring smeared because I guess there was rubbing alcohol on it. A magic eraser took care of the smear, and all is good! I would like to thank Brio customer support for reaching out here, which shows their dedication to making their customer's happy. I have also purchased their electric toothbrush, which is awesome as well! They will continue receiving my business.

Great Products, great cost Started with the beardscape after a lot of on and off relationships with other trimmers. This by far blew the rest out the after and even stopped me from needing to use them as much. Recently I picked up the axis trimmer which now that I have both I’ve actually considered cutting my own hair again after doing so for a while in the past. Both have and will help me save money for the maintenance I require to look sharp all the time.

Quality trimmer Solid build. You can really tell that this was built with quality materials. Long battery life. Only thing keeping from perfection is the detachable guards, great idea to have two sides to limit # of pieces but still more pieces than I would care to have. Only because previously owned trimmer had an adjustable guard which I liked but this is not major and I’m just being nit picky, and personal preference. I could see that maybe the standalone guards may provide better length accuracy rather than going with solo adjustable guard. The guards could also have maybe better fitment or way to attach/ detach smoothly, again nit picky but guards are only thing keeping from perfection. If Brio comes out with a solo adjustable guard please send me one! Still gets 5 stars to represent an excellent trimmer. Expectations met and trimmer does excellent in performing the duties it was purchased for.

This is not the firs time I order over… This is not the firs time I order over the phone and I always get something else rude manager and horrible customer service