Works Well This product has significantly improved my sleep quality. The only issue is that sometimes my monthly order does not arrive in time.

Horrible customer service I ordered a sample pack... didn't see any fine print that they then automatically set up future shipments. I called, got nowhere, so sent an email, requesting to cancel all future shipments, as the product didn't work for me, and asking how to get a refund of the 2nd package I had received. Got a very nice email with a return/refund confirm# and an address to send back stating once they rec'd the pkg, they would issue a refund. From that point, even with confirmation that they had rec'd the returned pkg, they refused to issue a refund. I even got my bank involved, all to no avail. I understand not every product will work for eveyone, but better customer service would've generated a postive review from me about the company at least.

Could not breathe I had a very hard time breathing with the Theravent strips on. When I first put them on, I felt as though I was suffocating. I had to make myself concentrate on breathing slowly and easily. Obviously, this isn't sustainable and I could not relax enough to sleep until I removed the Theravent strip.

Success story My husband has been using Theravent for 2 years. It has been a marriage saver for us. We were at the point where we were sleeping in separate rooms and it was horrible! But it was either that or I would get no sleep and be crappy and non productive the next day. I will say the product does what it says it does, which is that it won't "stop" the snoring but reduces the intensity to a tolerable level. I do in addition have to wear ear plugs. I know it sounds like a lot but after a while it becomes very routine. Lately, my husband has been accusing me of snoring (probably an age thing) so we're soon going to be a Theravent couple and if that allows us to continue sleeping together, we're ok wih that.

Shipping and Delivery Unsatisfactorily SLOW!! I submitted a refill order on August 13th. There was no action taken until August 18th when it was acknowledged order received! I had a 7 day supply left when a I submitted my order, thinking that would get me through until arrival of the New order. It is now August 25th and I HAVE STILL NOT RECEIVED MY ORDER AND RAN OUT 3 NIGHTS AGO. I see no reason a small parcel post package should take more than 4 or 5 days at the most! VERY DISSATISFIED ONCE AGAIN WITH THE THERAVENT ORDER FULFILLMENT PROCESS! I have spent HUNDREDS of DOLLARS with you and expect beTter service!!