kelli
GBHorrible customer service I ordered a sample pack... didn't see any fine print that they then automatically set up future shipments. I called, got nowhere, so sent an email, requesting to cancel all future shipments, as the product didn't work for me, and asking how to get a refund of the 2nd package I had received. Got a very nice email with a return/refund confirm# and an address to send back stating once they rec'd the pkg, they would issue a refund. From that point, even with confirmation that they had rec'd the returned pkg, they refused to issue a refund. I even got my bank involved, all to no avail. I understand not every product will work for eveyone, but better customer service would've generated a postive review from me about the company at least.
Karin
GBGreat for the snoring, awful for the user This is the one solution I have found to nightly snoring that is truly effective, however, I have a really difficult time using the product. In order to get the breathing right, I lie awake for at least an hour, sometimes longer. It takes much more than a week to get used to using it, and a month later, it is still not a pleasant experience for me. Yet, since it is effective, I will continue to use the product however begrudgingly.
Joan
GBThis product works! but the sticky stuff is uncomfortable My spouse reports a nearly-complete cessation of snoring, even with Theravent Lite. I wake up feeling better rested, too, when I use it. But I have thin, sensitive skin, and the sticky stuff really bothers the skin under my nose. I can't wear it for more than 2 nights in a row, and often find myself ripping it off in the middle of the night because my nose hurts. I don't know what you could do about that, but if it could somehow stick a little more gently, I'd use it every night. People who want to try the product, be sure to read ALL the instructions - for example the part about breathing (at least breathing out) through your mouth until you fall asleep. Once you fall asleep, just as they say, you'll naturally start breathing through your nose and the product will do its job. If you have questions, don't hesitate to contact the company - they're super helpful.
PHIL
GBLets my wife sleep! I had trouble at first with the proper fit. Got use to them in a few days. they work well reducing the snoring enough to allow my wife to sleep more. I have been using them over 18 months and recommend them to anyone. One recommendation I have is to make them a little larger or at least offer different sizes.
Adrena
GBAnother option I have sleep apnea and thorougly hate my bi-pap machine. I am always looking for more transportable and less evasive remedies. I was somewhat successful with a dental appliance, but it got damaged and there is a lot of money out of pocket for that device. I had great hope for Theravent, but for me it works kinda sometime. I have a hard time positioning it just right and even if I have I am not sure. I wish the vent areas wear larger or there was some sure way to know it was positioned and working properly. I believe this is a product that could free a lot of Cpap and bipap users, by tweaking it a little bit.