Horrible customer service I ordered a sample pack... didn't see any fine print that they then automatically set up future shipments. I called, got nowhere, so sent an email, requesting to cancel all future shipments, as the product didn't work for me, and asking how to get a refund of the 2nd package I had received. Got a very nice email with a return/refund confirm# and an address to send back stating once they rec'd the pkg, they would issue a refund. From that point, even with confirmation that they had rec'd the returned pkg, they refused to issue a refund. I even got my bank involved, all to no avail. I understand not every product will work for eveyone, but better customer service would've generated a postive review from me about the company at least.

Theravent Max has been wonderful from Day 1 I had been using the regular Theravent for about a year and noticed that it wasn't as effective on my snoring as time went on. I was losing the firmness when breathing out during the night so decided to move to Theravent Max once it became available. From the first night I tried it, it was much more comfortable than the regular Theravent. I like the thicker Max and it stays firm from the time I put it on until I take it off. Even my husband has noticed.

Good product, not for what I need Having used another, similar, product for sleep apnea - not snoring - I found Theravent for 1/3 the cost. Rather than two small holes (one for each nostril), there is one slightly larger hole in the center of a single unit. I found it more comfortable that the product I use, and thought it helped equally well until, after a week, I found myself exhausted. I returned to the other product, but thought this might be a good product for something other than what I was using it for.

Another option I have sleep apnea and thorougly hate my bi-pap machine. I am always looking for more transportable and less evasive remedies. I was somewhat successful with a dental appliance, but it got damaged and there is a lot of money out of pocket for that device. I had great hope for Theravent, but for me it works kinda sometime. I have a hard time positioning it just right and even if I have I am not sure. I wish the vent areas wear larger or there was some sure way to know it was positioned and working properly. I believe this is a product that could free a lot of Cpap and bipap users, by tweaking it a little bit.

Works Well This product has significantly improved my sleep quality. The only issue is that sometimes my monthly order does not arrive in time.