Rick Rice
GBShipping and Delivery Unsatisfactorily SLOW!! I submitted a refill order on August 13th. There was no action taken until August 18th when it was acknowledged order received! I had a 7 day supply left when a I submitted my order, thinking that would get me through until arrival of the New order. It is now August 25th and I HAVE STILL NOT RECEIVED MY ORDER AND RAN OUT 3 NIGHTS AGO. I see no reason a small parcel post package should take more than 4 or 5 days at the most! VERY DISSATISFIED ONCE AGAIN WITH THE THERAVENT ORDER FULFILLMENT PROCESS! I have spent HUNDREDS of DOLLARS with you and expect beTter service!!
Steve
GBDid no good for me! It didn't do any good for me, I still had all the same snoring issues. But the worse part was they sent me two samples for some reason and then I found out I was being billed every 30 days and that I was being billed twice because for some reason they set up 2 accounts for me. Someday I'll learn nothing is free, even free samples.
kelli
GBHorrible customer service I ordered a sample pack... didn't see any fine print that they then automatically set up future shipments. I called, got nowhere, so sent an email, requesting to cancel all future shipments, as the product didn't work for me, and asking how to get a refund of the 2nd package I had received. Got a very nice email with a return/refund confirm# and an address to send back stating once they rec'd the pkg, they would issue a refund. From that point, even with confirmation that they had rec'd the returned pkg, they refused to issue a refund. I even got my bank involved, all to no avail. I understand not every product will work for eveyone, but better customer service would've generated a postive review from me about the company at least.
marianne
GBFANTASTIC product-- works miraculously! These nasal strips work MAGNIFICENTLY, and honestly helped my husband and I immensely because I just wasn't getting ANY sleep with his snoring. Nasal surgeries, allergy meds, etc. didn't seem to put a dent in the snoring. These strips work so great-- they dry his nose out a little bit, but simple saline mist helps with that a lot. Only gave it 4 stars though because we were signed up for an auto-program without our knowledge and it was kind of hard to cancel. But now that we have cancelled we can order the products when we want them, and are VERY happy with them!
Karin
GBGreat for the snoring, awful for the user This is the one solution I have found to nightly snoring that is truly effective, however, I have a really difficult time using the product. In order to get the breathing right, I lie awake for at least an hour, sometimes longer. It takes much more than a week to get used to using it, and a month later, it is still not a pleasant experience for me. Yet, since it is effective, I will continue to use the product however begrudgingly.