Horrible customer service I ordered a sample pack... didn't see any fine print that they then automatically set up future shipments. I called, got nowhere, so sent an email, requesting to cancel all future shipments, as the product didn't work for me, and asking how to get a refund of the 2nd package I had received. Got a very nice email with a return/refund confirm# and an address to send back stating once they rec'd the pkg, they would issue a refund. From that point, even with confirmation that they had rec'd the returned pkg, they refused to issue a refund. I even got my bank involved, all to no avail. I understand not every product will work for eveyone, but better customer service would've generated a postive review from me about the company at least.

Did no good for me! It didn't do any good for me, I still had all the same snoring issues. But the worse part was they sent me two samples for some reason and then I found out I was being billed every 30 days and that I was being billed twice because for some reason they set up 2 accounts for me. Someday I'll learn nothing is free, even free samples.

Shipping and Delivery Unsatisfactorily SLOW!! I submitted a refill order on August 13th. There was no action taken until August 18th when it was acknowledged order received! I had a 7 day supply left when a I submitted my order, thinking that would get me through until arrival of the New order. It is now August 25th and I HAVE STILL NOT RECEIVED MY ORDER AND RAN OUT 3 NIGHTS AGO. I see no reason a small parcel post package should take more than 4 or 5 days at the most! VERY DISSATISFIED ONCE AGAIN WITH THE THERAVENT ORDER FULFILLMENT PROCESS! I have spent HUNDREDS of DOLLARS with you and expect beTter service!!

Success story My husband has been using Theravent for 2 years. It has been a marriage saver for us. We were at the point where we were sleeping in separate rooms and it was horrible! But it was either that or I would get no sleep and be crappy and non productive the next day. I will say the product does what it says it does, which is that it won't "stop" the snoring but reduces the intensity to a tolerable level. I do in addition have to wear ear plugs. I know it sounds like a lot but after a while it becomes very routine. Lately, my husband has been accusing me of snoring (probably an age thing) so we're soon going to be a Theravent couple and if that allows us to continue sleeping together, we're ok wih that.

Theravent helps prevent snoring over 50% of the time Theravent is helpful however on nights when I have a stuffy nose or when I don't get it placed just right it either makes me miserable (not being able to breathe) or if I loosen it, then my partner hears the snoring. Overall, the product is helpful and many nights it is working. I encourage you to continue working on products that prevent snoring. I tried the "lite" version. I can't see any difference in the screening material however the tape seems to be less and more difficult to use.