Shipping and Delivery Unsatisfactorily SLOW!! I submitted a refill order on August 13th. There was no action taken until August 18th when it was acknowledged order received! I had a 7 day supply left when a I submitted my order, thinking that would get me through until arrival of the New order. It is now August 25th and I HAVE STILL NOT RECEIVED MY ORDER AND RAN OUT 3 NIGHTS AGO. I see no reason a small parcel post package should take more than 4 or 5 days at the most! VERY DISSATISFIED ONCE AGAIN WITH THE THERAVENT ORDER FULFILLMENT PROCESS! I have spent HUNDREDS of DOLLARS with you and expect beTter service!!

Success story My husband has been using Theravent for 2 years. It has been a marriage saver for us. We were at the point where we were sleeping in separate rooms and it was horrible! But it was either that or I would get no sleep and be crappy and non productive the next day. I will say the product does what it says it does, which is that it won't "stop" the snoring but reduces the intensity to a tolerable level. I do in addition have to wear ear plugs. I know it sounds like a lot but after a while it becomes very routine. Lately, my husband has been accusing me of snoring (probably an age thing) so we're soon going to be a Theravent couple and if that allows us to continue sleeping together, we're ok wih that.

Lets my wife sleep! I had trouble at first with the proper fit. Got use to them in a few days. they work well reducing the snoring enough to allow my wife to sleep more. I have been using them over 18 months and recommend them to anyone. One recommendation I have is to make them a little larger or at least offer different sizes.

Horrible customer service I ordered a sample pack... didn't see any fine print that they then automatically set up future shipments. I called, got nowhere, so sent an email, requesting to cancel all future shipments, as the product didn't work for me, and asking how to get a refund of the 2nd package I had received. Got a very nice email with a return/refund confirm# and an address to send back stating once they rec'd the pkg, they would issue a refund. From that point, even with confirmation that they had rec'd the returned pkg, they refused to issue a refund. I even got my bank involved, all to no avail. I understand not every product will work for eveyone, but better customer service would've generated a postive review from me about the company at least.

Theravent excellent product My snoring issue had caused me and my husband to sleep in separate bedrooms. Tried Theravent and we are now back in the same room. I has been very happy solution. At the beginning shipping had some issues, but the company seems to be constantly improving and now my boxes arrive in plenty of time and I don't even think about it.