Horrible customer service I ordered a sample pack... didn't see any fine print that they then automatically set up future shipments. I called, got nowhere, so sent an email, requesting to cancel all future shipments, as the product didn't work for me, and asking how to get a refund of the 2nd package I had received. Got a very nice email with a return/refund confirm# and an address to send back stating once they rec'd the pkg, they would issue a refund. From that point, even with confirmation that they had rec'd the returned pkg, they refused to issue a refund. I even got my bank involved, all to no avail. I understand not every product will work for eveyone, but better customer service would've generated a postive review from me about the company at least.

Happy Wife Happy Life Theravent works! Have been using Theravent for several years now. Without Theravent I snore like a freight train, with Theravent the snoring stops. The best proof that they really work is that the few times I have run out, the wife always let's me know when the snoring starts in the middle of the night, in a not so pleasant fashion! She has NEVER been awakened by snoring (thus I have never been awakened by her) when I am using my Theravent. Nothing else has EVER worked and I have tried it all.

Lets my wife sleep! I had trouble at first with the proper fit. Got use to them in a few days. they work well reducing the snoring enough to allow my wife to sleep more. I have been using them over 18 months and recommend them to anyone. One recommendation I have is to make them a little larger or at least offer different sizes.

Shipping and Delivery Unsatisfactorily SLOW!! I submitted a refill order on August 13th. There was no action taken until August 18th when it was acknowledged order received! I had a 7 day supply left when a I submitted my order, thinking that would get me through until arrival of the New order. It is now August 25th and I HAVE STILL NOT RECEIVED MY ORDER AND RAN OUT 3 NIGHTS AGO. I see no reason a small parcel post package should take more than 4 or 5 days at the most! VERY DISSATISFIED ONCE AGAIN WITH THE THERAVENT ORDER FULFILLMENT PROCESS! I have spent HUNDREDS of DOLLARS with you and expect beTter service!!

Another option I have sleep apnea and thorougly hate my bi-pap machine. I am always looking for more transportable and less evasive remedies. I was somewhat successful with a dental appliance, but it got damaged and there is a lot of money out of pocket for that device. I had great hope for Theravent, but for me it works kinda sometime. I have a hard time positioning it just right and even if I have I am not sure. I wish the vent areas wear larger or there was some sure way to know it was positioned and working properly. I believe this is a product that could free a lot of Cpap and bipap users, by tweaking it a little bit.