Very frustrated customer
GBI have had an absolutely horrible… I have had an absolutely horrible experience with daisy. Daysy didn't work, is not worth the money and the customer service is horrible! I tried to make contact with daysy to troubleshoot and they were not willing to help me, would not give me a refund for my defective product and insisted on emailing me rather than calling me. Needless to say, I'm extremely frustrated to have a defective product that I paid hundreds of dollars for.
Kisa Haag
GBDaysy sync is trash This app is horrible. Yes the tracking feature is cool when I can get my Daysy to SYNC! Which is impossible 95% of the time. Yes the blue tooth is on, yes I have reread the instructions 80 times, yes the notifications is on, yes I let the Daysy fall asleep then try to resume syncing. It takes me having to log out of the app entirely and sometimes uninstall then reinstall just to get a reading. And that sync button in the upper right hand corner is completely useless. It does nothing. No one wants to do that in the morning every day because it won’t automatically sync or even manually sync for that matter.
Samantha
GBNot easy to use Not easy to use. Not as insightful as I would have liked into my overall cycle health. Hard to know if it was worth it. Setting it up and troubleshooting the issues was not easy and can't say that I had a great customer service experience--not great return policies. I still think my Daysey is broken but now I'm stuck with it and no one there seems to care. Overall not happy with this purchase and think that the company could do better to with customer service, instructions on use, trouble shooting and warranty.
Rima
GBCan't revise menstruation data from >3 days prior Your product doesn't allow you to go back to revise menstruation data if it has been 3 days since the entry. This makes it extremely frustrating if you've already logged multiple months of data, and now have to do a factory reset in order for Daysy to accurately track your cycle. I have contacted Daysy about this issue, and have not been given any way to fix this issue without reseting the device and starting its tracking from day 1. I haven't found any cases online of other customers who have been able to resolve this issue either.
Sarah Byrne
GBAbsolutely love my Daysy Absolutely love my Daysy! I've contacted support twice now, once for a cycle question and, more recently, about a connection problem and both times the support was quick and efficient! Highly recommend getting a Daysy or Teena to help you understand your cycle better.