Order filled fast but slightly inaccurate I was looking for Honso formula 41, ordered Honso formula 42 and what came was formula 45. I am of the philosophy that there is a reason for everything and I believe that I will be using or sharing formula 45 with someone, otherwise it would not have come to me. So it all works out.

Unreachable, not shipping on time I ordered something on the 18, and on the 20th it was still unfulfilled. This was a Thursday, so I called within business hours and it said they were closed! I called again this morning, a Friday, again within business hours, and again I get the closed message. The free shipping says 5-8 business days, but it doesn't explain that it may take that long just to get the order together! Good prices but terrible service and unreachable. I wouldn't use them again.

They don't bother to tell you when items are out of stock. I ordered two items on 6/25, both showing in stock. I received an email on 6/30 saying both items were shipped. I received a package on 7/3 with just one of the items and a note saying the other item was on backorder. I should have been notified of this much sooner, as soon as I ordered. Now I am out of a supplement I need. Unacceptable!!!

Slowest shipping ever. I ordered 2 weeks ago and still no product! I'm terribly disappointed by this transaction. I was thrilled to see a one stop shop that had everything I needed at a reasonable price. But I ordered two weeks ago and still haven't received anything! In this day in age, that's completely unacceptable.

took the $$ but took over a week to say "back ordered" Sent a email a week before the package came asking to "rate the product". Took way too long - will look for another supplier who will take the $$ and ship...not impressed with the customer service