met my expectations The service was fine. The item I wanted arrived in a timely way, as promised. There are many vitamin & supplement companies. So far, I honestly have no reason to rate Idealvitamins any higher than five or ten other companies. I may do so in the future, but after one purchase, how can I know how exceptional you may be? Honestly? I think this kind of survey is counterproductive for the company, because it is meaningless, and it wastes my time. I suggest you send a survey like this after a number of purchases.

Vet thinks medications sat so long they became ineffective... I ordered Frontline for my dog and cat and it did not cure the fleas they had. 2 weeks later they're both having issues with fleas. Used the correct dose for their weight and now the vet doesn't want to prescribe anything else for 6 weeks because he doesn't want to "double up" in case they have the original dose in their system. Just trying to save money, but will not use again.

Still waiting on order I ordered vitamins a week and a half ago. And I'm still waiting to receive them. I think this place uses regular mail for delivery. No bueno in NYC.

SHIPPING TOOK WAY TOO LONG! I placed an order on July 13, 2015 and waited until July 23, 2015 to receive my item. I feel that 10 days is way too long to wait for an item that I needed much, much sooner. For this reason, I will probably not use this company again!

Order filled fast but slightly inaccurate I was looking for Honso formula 41, ordered Honso formula 42 and what came was formula 45. I am of the philosophy that there is a reason for everything and I believe that I will be using or sharing formula 45 with someone, otherwise it would not have come to me. So it all works out.