Poor customer service and extreme delivery times since fall 2019 I have now experienced, 2 times since the fall, an unacceptably long delivery time from the company. They have a 1000 different excuses. And right now it is the tasteless Corona apology :-(, where they uses the serious health crisis as the reason for lack of delivery, despite the fact that my current order is from before the crisis started and they have have already withdrawn the money from my card (not just reserved but withdrawn). I do not know what has happened in the company for the past six months, but for now i advise others to consider their orders. The only message for costumer service at the moment is that they don't know when shipment will take place.

Loss of money and disappointment I bought medicine that must be kept cold and transported in a fridge but they sent it by ordinary mail so it's been traveling around for almost a week in room temperature! 200EUR wasted! I absolutely don't recommend them!

Non existent customer service Non existent customer service. They just ignore you. I have made multiple orders and usually things work. But the one time sth might go wrong they just ignore you. I miss a package, wrote them 3 times, all ignored. I will open a dispute in PayPal now to get my money, that's the only way with them. And then I'll delete my account and never order. Plus it always bothered me how much useless marketing material they send, despite explicitly asking to stop doing this because it's useless and I throw it in the trash feeling bad for the waste.

They just stole my money They just stole my money! I never received the medicine I bought. This website is a fiasco. DO NOT BUY THERE. I had to open a Paypal case to get my money back. They do not answer your messages or the phone line.

All good no problems. -