Efficient and friendly to non-Germans I don't speak German and the website is very friendly. It took 3 days for the medicament to arrive and it was very well packaged.

Non existent customer service Non existent customer service. They just ignore you. I have made multiple orders and usually things work. But the one time sth might go wrong they just ignore you. I miss a package, wrote them 3 times, all ignored. I will open a dispute in PayPal now to get my money, that's the only way with them. And then I'll delete my account and never order. Plus it always bothered me how much useless marketing material they send, despite explicitly asking to stop doing this because it's useless and I throw it in the trash feeling bad for the waste.

They just stole my money They just stole my money! I never received the medicine I bought. This website is a fiasco. DO NOT BUY THERE. I had to open a Paypal case to get my money back. They do not answer your messages or the phone line.

Loss of money and disappointment I bought medicine that must be kept cold and transported in a fridge but they sent it by ordinary mail so it's been traveling around for almost a week in room temperature! 200EUR wasted! I absolutely don't recommend them!

I hardly ever write reviews I hardly ever write reviews, but feel compelled here because my customer experience was just fine yet the average rating is so low here. Ordered a product on Saturday, got it on Friday. Extra points for the absolutely great price. Four instead of five stars because of the many advertising samples and advertising flyers in the delivery package..