Horrible customer service Horrible customer service. I received my first and my last box. prior to receiving this box I spoke on the phone with an agent and explained what I needed. I explained my 4 month Maltese is a teacup 4.8 lbs and teething. I explained she needs size appropriate toys and rawhide bones what I received was a toy with a tennis ball attached to it that is too big for my tiny puppy when I told them how Upset I was and sent them my YouTube video review which I did between pupjoy and barkbox. Barkbox scored a 4 because my puppy found their toys more engaging. Pupjoy scored a 1 because for $31 I received two lame toys one was too big not one chew bone or rawhide. After I sent them my review they emailed me back So sorry Zoe didn't like her box will cancel your subscription you should take her to the store and pick out her bo es and toys. Nowhere did they ask what can we do to make you and Zoe happy. They didn't even try. To chat with one of their agents is close to impossible lucky for me I had their email But after that rude response I have no interest in remaining a customer I gave them 1 star poor customer service worthless toys.Barkbox scored a 4 and I have 0 doubt Pupbox will also surpass Pupjoy

We loved our pupjoy box We loved our pupjoy box, we got the super chewer box. There were so many great things in it. We got 3 toys to chew on, 3 amazing bags of treats and 2 bully sticks. The treats are healthy for your pup. The super chewer box definitely withheld my dogs chewing.

Perfect for my Furbabies! Ordering from PupJoy has been such a positive experience for us. When our box arrives the dogs know that it's something special for them and they get so excited! Customer service is top notch...they definitely are a company that has it together. I enjoyed hosting a PupJoy party in my home and receiving Pup points from it. It's a great system they have worked out. I recommend this company to all, they definitely have something for everyone!

Good but not Great PupJoy has the most customizable boxes of any other company I have seen thus far, combined with the fact that their customer service team is amazing makes for one great company! However, they received a 3/5 because I do think their toy only boxes are a little lacking, the antler was tiny, the every day toys are often rubber or another hard plastic thats easily destroyed. Their saving grace is that usually theres one great toy and a pretty cool "accessory" in the box as well but considering that theres only 3 toys total I have been disappointed in the quality and type of toy. As far as companies that provide toy only boxes I think I'll stay with PupJoy but if I didn't need this option I might be tempted by the larger (and cheaper) boxes of other companies. As I said though their customer service is great, and customization is key! If they were to add some more usable toys (rubber lasts a second before I have to toss it with even the lightest chewers), I would love this company so much more!

Best Monthly Pet crate We have Found! We have had several monthly subscription crates for oour pet now over the past year and PupJoy has, hands down, turned out to be the best of all of them. You get more for the price then other crates and the quality and amounts are just fantastic. The items are well chosen and have really given us great stuff. The toys and treats have really pleased my puppy so much that she recognizes the box when it comes in the door! We actually save money with PupJoy because we get such a nice box from them that we cancelled another box we were getting that was only giving small sample packs and toys that were not very exciting!