Love Pupjoy! I really love Pupjoy! I like that I can choose different options with my monthly box to include all treats or treats with toys and assessories, etc. Customer service is phenominal. I needed to call once because I was not receiving e-mail notifications. Customer service was very helpful, discovered I had typed in my email address incorrectly and fixed the problem. I would highly recommend Pupjoy!

Pup loved the box! My dog was so excited to receive the Pupbox. It came with a decent amount of toys, chews and treats. My pup isn't a heavy chewer, but the included toys seem like they would be pretty durable. I liked that you could also customize the box fully including size, type of items etc. Pupjoy is like Christmas once a month.

Horrible customer service Horrible customer service. I received my first and my last box. prior to receiving this box I spoke on the phone with an agent and explained what I needed. I explained my 4 month Maltese is a teacup 4.8 lbs and teething. I explained she needs size appropriate toys and rawhide bones what I received was a toy with a tennis ball attached to it that is too big for my tiny puppy when I told them how Upset I was and sent them my YouTube video review which I did between pupjoy and barkbox. Barkbox scored a 4 because my puppy found their toys more engaging. Pupjoy scored a 1 because for $31 I received two lame toys one was too big not one chew bone or rawhide. After I sent them my review they emailed me back So sorry Zoe didn't like her box will cancel your subscription you should take her to the store and pick out her bo es and toys. Nowhere did they ask what can we do to make you and Zoe happy. They didn't even try. To chat with one of their agents is close to impossible lucky for me I had their email But after that rude response I have no interest in remaining a customer I gave them 1 star poor customer service worthless toys.Barkbox scored a 4 and I have 0 doubt Pupbox will also surpass Pupjoy

Awesome, quality products we can trust everytime We originally had used a competitor but found the quality of the product declined. We decided to try PupJoy and have been very happy with the high quality, focused to our request items we receive. The biggest compliment I can give is that we changed our subscription from a 3 month to a 6 month rolling so as to indicate our happiness with this company John C

Better than BarkBox I typically do a lot of research before I buy anything, especially for my dog, Cooper. BarkBox is the name that comes to mind when you think of a dog getting a package in the mail, but does that really mean they are the best for your dog? Absolutely not. After researching several dog boxes, I decided to choose Pupjoy. Cooper and I have impressed with every box, every purchase, and every customer service email and phone call. What I love most about Pupjoy is the time and effort they take to get your dog's box just right. It's completely customizable, and if your dog doesn't like what he or she received, they will send you a replacement toy and all you have to do is donate the original toy. Cooper received a toy that he wanted nothing to do with, so I emailed into customer service to get a replacement. Pupjoy's owner responded immediately and gave me his personal phone number to discuss what toys would be best for Cooper. Cooper just received his 3rd box in the mail today and he has not put down his new toy yet (its been 12 hours). Pupjoy is worth the extra few dollars over BarkBark to get the excellent service and quality treats and toys your dog deserves. We love Pupjoy and you should too.