Appalling Company Appalling Company , interview October asked to come back as nobody else turned up , would reimburse travel (never mentioned again) Had to do online training despite over 40 years in Care , Had ton pay for DBS £45 increase car insurance as well , after doing all this Training manager left overnight (wise move) person who took over totally clueless, decided not to take job after 2 more day sessions , have r nailed TWICE asking for reimbursement of DBS and time not a single reply , very Unsympathetic and avoid at all costs

Compassionate, trustworthy end of life care We couldn’t have been happier with the service and care that we received. Tula in particular was a pleasure to have around at a very hard time. I would recommend Home Instead to anyone. All I ever wanted was for my Mother to pass away peacefully in her own home. This was only possible with Home Instead.

Excellent Outstanding care for my mother, took notice of all medical directions and all carers were a joy . would always recommen

Unprofessional trainer and unpaid training... total rip-off They will call you for unpaid induction and unpaid training with DBS cost on yourself and knowing well there is nothing to lose for them, they'll be as rough and if needed unprofessional with you only to test if they can easily push you around when you start working or not. Will make you go through a month-long online training for no pay and can very easily tell you they are not onboarding you for whatever reason when in fact its a zero-hour contract and they know they do not have enough hours to provide. Very unpleasant experience, stay away from this company. A total rip-off. (Home Instead Swansea)

They are unreliable. This is just the fifth time they have done this. They are unreliable. They just walk off the job. They do not alert the patient. Try to find a reliable experienced caregiving company who will communicate with you, not people who just don’t show up and leave you hanging there, helpless.