Sigma offered free shipping for $150 … Sigma offered free shipping for $150 order and i made sure to purchased that much and repeat some items just to get that free shipping since i am a makeup artist i can wont have a problem using them, but oh my gosh! I ddnt receive my package and its already been 2 mos! The only answer u get from Them is its 'untrackable'.

DONT ORDER! Save your money! If i could give a 0 star I would. They provide no insurance on packages shopp if anything happens they are relentlessly saying they are not refunding or replacing. Absolutely terrible customer service. The result is no difference in these brushes anas at these prices just buy MAC or high end.

yes this company it’s very bad yes this company it’s very bad , I order from two months and they don’t give to my any information about my shipment!! Even though you connect they told that cannot give a tracking number, They are the worst in the whole worlds.

Outrageous Fees Poor Service The delivery has been delayed multiple times and the customs fees were outrageous. I still have not received my package. The only saving grace is how deeply discounted the brushes were. If I had paid full price I would be absolutely livid. The product is fantastic but if you are in Canada purchase the brushes from the Bay and not the Sigma website.

Insane international shipping Upon purchase you have a choice of 2 shipping companies. One FedEx and a different one. I specifically chose the other as FedEx are crazy expensive. Unfortunately, it still came through FedEx and the delivery person charged us 70 USD extra!! More than 50% the total cost. Sigma's response was that we could have said no and returned it for a refund but that was never mentioned anywhere, why would we know that. Why don't you offer a more cost oriented option for international shipping? This is 2022 there are many options. Don't hide behind your small print. It's a terrible experience and feels like I've been robbed.