Did not recive order. I ordered brushes 3 weeks ago. They have not responded to my email. and when I try to check the status of my order. It keeps saying ‘not the correct order number’. One of the worst service and I wouldn’t buy anything from them next time.

Got my wife here some brushes Got my wife here some brushes, unfortunately the hairs have been falling out for a considerable amount of time. be careful

Pleasantly surprised! Put in an order for the Ultimate Blending Brush Set and the F80 brush on February 1 during some absolutely insane sales. Sigma sets usually cost $100+ AUD so this was an absolute steal. Read some awful reviews about their shipping from many websites. From here, Reddit, other review websites etc. Saw some posters have waited up to 3+ months. I wasn't really in a rush so didn't expect much in terms of shipping speed. Thought I could wait until end of March. Imagine my surprise and delight to see it arrived today! A great experience so far. So happy with my purchases

Outrageous Fees Poor Service The delivery has been delayed multiple times and the customs fees were outrageous. I still have not received my package. The only saving grace is how deeply discounted the brushes were. If I had paid full price I would be absolutely livid. The product is fantastic but if you are in Canada purchase the brushes from the Bay and not the Sigma website.

DO NOT TRUST THIS COMPANY DO NOT TRUST THIS COMPANY I used to be a fan of their brushes but I will never order from them again!! My order was marked delivered and signed for by FedEx but I was home at time if alleged delivery and I never received it!! It said signed for so that’s impossible. FedEx tracking said it was” Delivered to address other than recipient”!! I asked them to lodge a claim with FedEx because only the seller can, I lodged a missing package report. They didn’t do it so I raised a PayPal dispute. They told me to escalate it to a claim. Probably knowing from past experience they’d win because it wouldn’t be investigated properly - since the tracking says delivered. I lost the dispute and $107.