Got my wife here some brushes Got my wife here some brushes, unfortunately the hairs have been falling out for a considerable amount of time. be careful

This review is with regards to their Customer Service This review is with regards to their customer service: I ordered twice and had mild issues once, while the 2nd time it was a more complicated issue with shipping and customs. They responded quickly and were polite and extremely efficient in their understanding and handling of the matter in both occasions. Top score for customer service, by far.

Worse than covid in my opinion What a horrible experience First of all company doesn’t take any responsibility unlike everlane and other American brands who actually care about customers and refund the full amount paid in Aud and doesn’t push it to Australian banks To take the hit for exchange rates decreasing when considering refunds. Then they continue to blast you with heaps of Intrusive spam emails full of 10% discount codes and every time you click unsubscribe the page won’t load. Basically they will keep harassing you for months and months and flood your inbox ** WHAT A LOAD OF CRAP I DONT EVEN HAVE A CREDIT CARD IT WAS A REGULAR DEBIT CARD**

yes this company it’s very bad yes this company it’s very bad , I order from two months and they don’t give to my any information about my shipment!! Even though you connect they told that cannot give a tracking number, They are the worst in the whole worlds.

Long wait for your order I placed two orders on separate dates and it took two weeks and a few days to get those orders. When I checked the status it kept saying processing. I sent an email but no respond. I finally found the number for customer service. This extensive delay is not stated on the website. I believe it states 5-7 business days. If you need to purchase from Sigma Beauty for someone's birthday, you better order at least three weeks' in advance. Maybe Sigma Beauty should hire more staff since they should be able to do so since their products are not cheap. I cannot complain about their brushes though. Just their customer service.