These brushes are not worth the price! These brushes are not worth the price. They have a new sale every week. They claim to want innovative and inexpensive products. Rather than the constant flash sales have lower prices...!? CS is a joke. They are completely unhelpful, vague . unprofessional and disengenuine! Stop the fake apologizing! Little info--they are made and sold in CHINA, therefore they canNOT be cruelty free as they claim.

DO NOT TRUST THIS COMPANY DO NOT TRUST THIS COMPANY I used to be a fan of their brushes but I will never order from them again!! My order was marked delivered and signed for by FedEx but I was home at time if alleged delivery and I never received it!! It said signed for so that’s impossible. FedEx tracking said it was” Delivered to address other than recipient”!! I asked them to lodge a claim with FedEx because only the seller can, I lodged a missing package report. They didn’t do it so I raised a PayPal dispute. They told me to escalate it to a claim. Probably knowing from past experience they’d win because it wouldn’t be investigated properly - since the tracking says delivered. I lost the dispute and $107.

Fake free delivery!!! I bought a brush set from sigma beauty and it was free shipping offer to the U.K. on my purchase .My order delivered by FedEx but soon after they I have been charged £22.25 by FedEx for something called tax and duty for international shipping!! I bought many products from the U.S but that’s the first time I have to pay taxes for my delivery. I believe if Sigma beauty offers free shipping, they have to pay for everything and if not, they have to let the costumer know that there will be a hidden charge waiting for you after shopping from out side the U.S. I am very disappointed with there service and never want to buy anything else from them.

Long wait for your order I placed two orders on separate dates and it took two weeks and a few days to get those orders. When I checked the status it kept saying processing. I sent an email but no respond. I finally found the number for customer service. This extensive delay is not stated on the website. I believe it states 5-7 business days. If you need to purchase from Sigma Beauty for someone's birthday, you better order at least three weeks' in advance. Maybe Sigma Beauty should hire more staff since they should be able to do so since their products are not cheap. I cannot complain about their brushes though. Just their customer service.

Keep your lies and dishonest apologies. I placed 4 large purchases in one month, three had issues and two of those were missing items by bait-switch deals to which they had no intentions in fulfilling. Thank you Sigma. I see your true colors. All around gross mismanagement. Thank you, but no thank you. I'll take my business elsewhere. Oh, another thing I unsubscribed and somehow still received a "Come Back, we miss you" email offering 15% off on the next purchase. If you honored your deals, I would gladly be back. Keep your lies and dishonest apologies.