Worst pharmacy ever if you take regular medications I was introduced to Alto through my doctors office and figured I would give them a try since my local Walgreens had gone downhill. I had no idea how good I had it. Alto is the most frustrating company I have ever worked with. Customer service is almost non existent. Bots answer their messages so all you get back is form information that has nothing to do with your concern. I am a diabetic and taking my medication regularly is of vital importance and I have never had so many disruptions in my medications as I have had since dealing with this company the last 2 months. They are quite literally putting my health at risk. Working now to move all of my prescriptions from this awful company and be done with them forever. This company is a danger to those who need regular medications, 100% do not recommend.

Used to be great, but really the worst now They really were the best a year ago, but their service has gotten horrible. More than an hour wait to get through to a phone agent, and my last 10 interactions through online chat were completely ignored or had wrong information. I can't get prescriptions filled in a timely manner. They were great when I switched, but I'm going to switch to a mail order pharmacy or Safeway now. Too bad they just don't seem to care. I let my doctor know too since they were recommending them as well

Good experience with Alto Pharmacy (first experience) Used Alto Pharmacy for the first time last week and overall had a very good experience. The app is particularly good with easy tools and resources. I used their Help too to send a message within the app and got responses within a few hours after a customer service issue. Only area of improvement that's needed is the miscommunication on drug availability as my drug was in stock at the time of order but when it was scheduled for delivery, I was sent a message that it was no longer available. I had to follow up to secure it again. This is a promising online pharmacy company!

Alto company STEALS Your money be careful ALTO com is the most abusive company, They sent me a prescription I don’t need it I want to RETURN and my money back, I didn't open the box. Is very annoying when companies put their hand into my wallet I STEALS my money STILL Waiting for the Supervisor to Call me since 10.30am Now 1.45 pm On July 1 A very SCAMMERS ! They should told me few day Before Mr. Rizzo we will Charge you $59.00 for Ryaltris 665-25 mg that My Doctor from BENTON , South hampton Recommend me to use this DISGUSTING SCAM COMPANY, I dont Like to be ROB, I dont like when they put their hands into MY WALLET and STEALS $59.00 I'm in a tight budget since I got CANCER and Robbing me like this is VERY DISGUSTING I AM A REAL PERSON ABUSED by this Company Roberto Rizzo

Bill insurance but never deliver Never reply to messages (waiting over two weeks and held on the phone for more than an hour to speak to someone!). But more importantly: I have not received my prescriptions since January because of their outright incompetence. They tried to refill in Feb and couldn’t deliver. When I tried to reschedule it wouldn’t let me until the end of March because Alto told my insurer they did deliver. (Which means they got paid - interesting, eh?) Many people on the app store reporting the same experience if you scroll down through the sudden influx of fake reviews. Basically I haven’t had a vital medication for 60 days because of these people, and they won’t reply to messages or help me. Avoid at all costs.