Poor Communication and False Delivery Times I've had my medications not be delivered multiple times. I'm also sick of their 24 hour to never response time.

Incompetent Incompetent, incapable. Alto bought our old pharmacy. Since then we've been unable to get prescriptions. I'm not even sure how this company is in business at all.

BUYER BEWARE BUYER BEWARE: Used to be a great pharmacy, now they have overcharged me for my auto refill medication multiple times without my consent. Not a little bit either. My $22 medication they have hit me for $75 twice in 3 months. To compound the issue, they are too busy to reply to messages, and hold times are usually upwards of an hour! This is not a business to be trusted. Stay Away!

BMO ALTO has no customer service BMO ALTO has no customer service. Nobody comes on phone line. I opened an account with my wife. They sent invitation to my wife via email. When invitation opened, they send password which is valid for few minutes. At that time phone was in car so could not log in. Later tried, previous password didn't work and never send new password even with repeated request. My self-tried to login and they were sending verification code to phone number which is not ours. Phone call didn't help as there is no live person to talk. (On first day of enrolling gave instruction to transfer money from BMO to BMO ALTO. No message regarding non transfer or receipt of request.

Won’t answer their phone and can’t get… Won’t answer their phone and can’t get to my account on line.