Poor Communication and False Delivery Times I've had my medications not be delivered multiple times. I'm also sick of their 24 hour to never response time.

failure to do a normal follow-through on new scrip I had my endocrinologist write a new scrip and Alto has failed to follow through, ruining my day yet again. The pharmacist that contacted me is a terrifically poor communicator, to the extent I don't quite grasp what's going on. At best I'm waiting another week, but if I'm going to have to "reach out" to the clinic behind a person's inexplicable comfort level _problem_ with following through normally, I'm just going to have my endo send the scrip to Walgreens. Ridiculous. AVOID.

I have a credit charge on my statement… I have a credit charge on my statement from Alto, and I don't have an account from them. I never heard of them before the bill came in. They tell you on the phone to go online, but then they ask to start or provide a password. They don't answer the phone. I guess I will have to dispute the charge with my credit card company.

Won’t answer their phone and can’t get… Won’t answer their phone and can’t get to my account on line.

BUYER BEWARE BUYER BEWARE: Used to be a great pharmacy, now they have overcharged me for my auto refill medication multiple times without my consent. Not a little bit either. My $22 medication they have hit me for $75 twice in 3 months. To compound the issue, they are too busy to reply to messages, and hold times are usually upwards of an hour! This is not a business to be trusted. Stay Away!