Alto company STEALS Your money be careful ALTO com is the most abusive company, They sent me a prescription I don’t need it I want to RETURN and my money back, I didn't open the box. Is very annoying when companies put their hand into my wallet I STEALS my money STILL Waiting for the Supervisor to Call me since 10.30am Now 1.45 pm On July 1 A very SCAMMERS ! They should told me few day Before Mr. Rizzo we will Charge you $59.00 for Ryaltris 665-25 mg that My Doctor from BENTON , South hampton Recommend me to use this DISGUSTING SCAM COMPANY, I dont Like to be ROB, I dont like when they put their hands into MY WALLET and STEALS $59.00 I'm in a tight budget since I got CANCER and Robbing me like this is VERY DISGUSTING I AM A REAL PERSON ABUSED by this Company Roberto Rizzo

BUYER BEWARE BUYER BEWARE: Used to be a great pharmacy, now they have overcharged me for my auto refill medication multiple times without my consent. Not a little bit either. My $22 medication they have hit me for $75 twice in 3 months. To compound the issue, they are too busy to reply to messages, and hold times are usually upwards of an hour! This is not a business to be trusted. Stay Away!

Alto appears to be going under They used to be a great company / service. Now they routinely are out of stock of medications and can not keep up with deliveries. Deliveries confirmed and scheduled are cancelled at the last minute, moved to the following day. Where they are again cancelled. Again and again. They will sometimes send a text just before the scheduled delivery asking if you're sure you still want delivery - with no option to reply. Then they cancel for that day. These are needed medications. This is medical malpractice. Sad to see how a once great company can fall so far so fast.

Bill insurance but never deliver Never reply to messages (waiting over two weeks and held on the phone for more than an hour to speak to someone!). But more importantly: I have not received my prescriptions since January because of their outright incompetence. They tried to refill in Feb and couldn’t deliver. When I tried to reschedule it wouldn’t let me until the end of March because Alto told my insurer they did deliver. (Which means they got paid - interesting, eh?) Many people on the app store reporting the same experience if you scroll down through the sudden influx of fake reviews. Basically I haven’t had a vital medication for 60 days because of these people, and they won’t reply to messages or help me. Avoid at all costs.

Terrible service Terrible service. I initiated the transfer from another pharmacy to Alto. After completing the online form, I contacted Alto to explain that the time was of the essence and asked them if they could expedite the process. The representative advised that I had to wait for 24-48 hours. In 48 hours my request still wasn’t processed so I called the transferor pharmacy to ask them send the prescription to Alto as soon as possible. The representative for that pharmacy told me she would do it right away. I still haven’t heard from Alto after that so decided to call to check on the status of transfer and was told that the transfer was declined because the substance was controlled in my state and, as a result, the prescription had to be sent from the doctor directly to Alto. First, I don’t understand why Alto could not tell me this at the very beginning when they saw what the prescribing was for but instead advised to wait for transfer. Second, no one even notified me to inform that the transfer could not be completed. Very disappointing experience. Will not deal with Alto ever again.