Worst pharmacy ever if you take regular medications I was introduced to Alto through my doctors office and figured I would give them a try since my local Walgreens had gone downhill. I had no idea how good I had it. Alto is the most frustrating company I have ever worked with. Customer service is almost non existent. Bots answer their messages so all you get back is form information that has nothing to do with your concern. I am a diabetic and taking my medication regularly is of vital importance and I have never had so many disruptions in my medications as I have had since dealing with this company the last 2 months. They are quite literally putting my health at risk. Working now to move all of my prescriptions from this awful company and be done with them forever. This company is a danger to those who need regular medications, 100% do not recommend.

Delivers but Poor Customer Service I'm writing this on behalf of my parents and myself. We enjoy the convenience of delivery but customer service is nonexistent. My parents have tried calling on several occasions and there is seemingly no way to navigate to a human. We're continuing to use the service just because they need medication delivered. They cannot drive.

BMO ALTO has no customer service BMO ALTO has no customer service. Nobody comes on phone line. I opened an account with my wife. They sent invitation to my wife via email. When invitation opened, they send password which is valid for few minutes. At that time phone was in car so could not log in. Later tried, previous password didn't work and never send new password even with repeated request. My self-tried to login and they were sending verification code to phone number which is not ours. Phone call didn't help as there is no live person to talk. (On first day of enrolling gave instruction to transfer money from BMO to BMO ALTO. No message regarding non transfer or receipt of request.

Poor Communication and False Delivery Times I've had my medications not be delivered multiple times. I'm also sick of their 24 hour to never response time.

Won’t answer their phone and can’t get… Won’t answer their phone and can’t get to my account on line.