BMO ALTO has no customer service BMO ALTO has no customer service. Nobody comes on phone line. I opened an account with my wife. They sent invitation to my wife via email. When invitation opened, they send password which is valid for few minutes. At that time phone was in car so could not log in. Later tried, previous password didn't work and never send new password even with repeated request. My self-tried to login and they were sending verification code to phone number which is not ours. Phone call didn't help as there is no live person to talk. (On first day of enrolling gave instruction to transfer money from BMO to BMO ALTO. No message regarding non transfer or receipt of request.

Incompetent Incompetent, incapable. Alto bought our old pharmacy. Since then we've been unable to get prescriptions. I'm not even sure how this company is in business at all.

failure to do a normal follow-through on new scrip I had my endocrinologist write a new scrip and Alto has failed to follow through, ruining my day yet again. The pharmacist that contacted me is a terrifically poor communicator, to the extent I don't quite grasp what's going on. At best I'm waiting another week, but if I'm going to have to "reach out" to the clinic behind a person's inexplicable comfort level _problem_ with following through normally, I'm just going to have my endo send the scrip to Walgreens. Ridiculous. AVOID.

I have a credit charge on my statement… I have a credit charge on my statement from Alto, and I don't have an account from them. I never heard of them before the bill came in. They tell you on the phone to go online, but then they ask to start or provide a password. They don't answer the phone. I guess I will have to dispute the charge with my credit card company.

All good .original review submitted in error