Delivers but Poor Customer Service I'm writing this on behalf of my parents and myself. We enjoy the convenience of delivery but customer service is nonexistent. My parents have tried calling on several occasions and there is seemingly no way to navigate to a human. We're continuing to use the service just because they need medication delivered. They cannot drive.

Bill insurance but never deliver Never reply to messages (waiting over two weeks and held on the phone for more than an hour to speak to someone!). But more importantly: I have not received my prescriptions since January because of their outright incompetence. They tried to refill in Feb and couldn’t deliver. When I tried to reschedule it wouldn’t let me until the end of March because Alto told my insurer they did deliver. (Which means they got paid - interesting, eh?) Many people on the app store reporting the same experience if you scroll down through the sudden influx of fake reviews. Basically I haven’t had a vital medication for 60 days because of these people, and they won’t reply to messages or help me. Avoid at all costs.

Alto company STEALS Your money be careful ALTO com is the most abusive company, They sent me a prescription I don’t need it I want to RETURN and my money back, I didn't open the box. Is very annoying when companies put their hand into my wallet I STEALS my money STILL Waiting for the Supervisor to Call me since 10.30am Now 1.45 pm On July 1 A very SCAMMERS ! They should told me few day Before Mr. Rizzo we will Charge you $59.00 for Ryaltris 665-25 mg that My Doctor from BENTON , South hampton Recommend me to use this DISGUSTING SCAM COMPANY, I dont Like to be ROB, I dont like when they put their hands into MY WALLET and STEALS $59.00 I'm in a tight budget since I got CANCER and Robbing me like this is VERY DISGUSTING I AM A REAL PERSON ABUSED by this Company Roberto Rizzo

Won’t answer their phone and can’t get… Won’t answer their phone and can’t get to my account on line.

Incompetent Incompetent, incapable. Alto bought our old pharmacy. Since then we've been unable to get prescriptions. I'm not even sure how this company is in business at all.